The way businesses communicate is completely different than they did just a few years past. Nevertheless, many businesses cling to legacy business phone systems purchased over ten years prior. There are numerous reasons that businesses don’t make the switch, but the most obvious one is that you don’t fix something that isn’t broken. However, there are a few issues with that sort of thinking.
The biggest problem with legacy business phone systems is that they use technology and hardware that is now entirely obsolete. If your system breaks, you will have a difficult time finding parts for it because the manufacturers no longer support them. Hanging on to a legacy phone system to save some money will eventually blow a whole right through your budget.
The issue with older business phone systems goes deeper than that though; by sticking with obsolete equipment you’re limiting your business’s potential. For example, remote workers comprise much of the workforce. Legacy phone systems exclude a business from that segment of the workforce.
To put it simply, there has been a total transformation in telecommunications. If you don’t keep up with the changes, it could hurt you in the long run. With all that said, what are some of the biggest benefits of a modern business phone system?
Current Communications Equipment Costs Less
Years ago, brand-new business phone systems were often the most expensive idea companies purchased. The costliest part of that business phone was the PBX. Now, businesses have the option of buying a Virtual PBX. Virtual PBX’s allow the company to only buy the phones, drastically reducing costs.
The other added benefit to Virtual PBXs and modern technology is the reduction in a catastrophic communications failure. If you have a hardware failure on a legacy phone, it could severely hinder your business.
As mentioned earlier, modern business phone systems erase geographic barriers and allow you to hire outside of your immediate area. It goes without saying that legacy phone systems don’t allow for remote workers—at least not practically. If you try to have employees work outside of the office (or predominantly work in the field), they could have numerous phone numbers and numerous mailboxes. Modern business phone systems make this endeavor a lot more practical and a lot less confusing.