Tag Archives: Business Telephone System and SIP

How to Chose the Right Business Telephone System Based on Your Company Size (Part 2)

company sizeAs we discussed in Wednesday’s blog, trying to decide on a business phone system can be challenging considering the vast array of options on the market. One of the biggest factors a business should take into consideration is company size. Your company size will largely determine the right business phone system for your business. In our last blog, we discussed the best business phone options for personal, small, and medium sized businesses. Today, we will examine the most popular choices for large businesses and enterprises. 

Large Business and Enterprise

Popular Options:

  • Business VoIP / Unified Communications
  • SIP trunking
  • On-premise PBX

Large businesses have entirely different needs than that of smaller or medium sized businesses. Large businesses have numerous office locations, unique sales and support operations, and executives with personal assistants. Usually large businesses will need unlimited calling packages, CRM and business software, and multiple local and toll free phone numbers. Most large businesses will also need call center capabilities.

The best option for large businesses are unified communications services. Most frequently these will come from business VoIP providers. Business VoIP has an online interface that permits account administrators to add users and configure features in real-time. They also offer web-based products that incorporate voice, video, and messaging, as well as other collaboration tools like multi-device compatibility and screensharing, to give a complete business communications solution.

Some large businesses prefer even more control over their business phone system. With SIP trunking and on-premise PBXs, companies have more customization options. The drawback is that SIP trunking and on-premise PBXs necessitate on-site servers and hardware. If you elect to go this route, you will need an in-house IT team to maintain and update the system.  

Customization isn’t the only advantage; on-premise solutions are often selected for security purposes. National companies, government agencies, and banks all have strict requirements to ensure secure communications. Doctor’s offices also need special HIPAA-compliant business phone systems to encrypt patient data.

Business Telephone Service: Finding the Right Fit

There are a plethora of business phone system options on the market, but recognizing the size of your business can eliminate a lot of options that simply won’t work. With that said, landline phone systems, in general, aren’t a great option for any sized business in the modern world. Besides being outdated and expensive, they have poorer call quality, less features, and are problematic in terms of scaling. Landlines will also typically require a business to sign a lengthy, non-negotiable contract.

Company size is one of the biggest factors when determining the best business phone system for your company, but it isn’t the only factor. A business will also need to consider their budget, as well as a business phone system’s reliability, user experience, and capabilities. Choosing the best business phone system will mean considering all of the above.

If you have any business phone system questions, please contact us. You can also follow us on Facebook.

A Company’s Role in SIP Trunking

16578936_sSIP Trunking offers a great deal of benefits. For businesses, SIP trunking can increase productivity, efficiency, mobility, and even save them money! However, making the switch necessitates businesses to take on a greater understanding of the technology if they want to reap all of the benefits. What role do businesses need to take in order to bring SIP Trunking into the office?

Security enhancement

The most important consideration when incorporating SIP trunking into your office is security. Businesses need to require complicated authentication procedures for all incoming and outgoing calls. This is especially vital when it comes to toll fraud, in which hackers attempt to get into your system to place international calls.

Assess Compatibility

If a company wishes to run SIP Trunking via the Internet, they need to take their bandwidth into account. If your network can not handle the different voice applications of SIP trunking, talk to Jay Faulconer with Advanced Communication Systems today to better understand what equipment and network you require to make the switch painless.

Understand the cost savings

Mr. Faulconer knows that SIP Trunking is a vast budget saver for businesses. As a matter of fact, companies can save up to 50 percent over their Primary Rate Interface (PRI) bill. The savings is made possible because carriers are switching to a singe, more simple rate for long distance calls. When this is coupled with the Ethernet access costs dropping, the savings for SIP Trunking really start to add up. In fact, we discovered that consumers tend to cut their existing business phone system services in half with SIP Trunking!