Tag Archives: Cloud Applications

How to Determine if a Cloud-Based Business Phone System is Right for Your Business

cloud-basedRegardless of your specific business phone system requirements, it should be versatile enough to handle your needs. If your present system is lacking, you should consider the following benefits of a cloud-based system.

Efficiency

Cloud-based systems offer web-based customer portals, thereby allowing them greater efficiency than many older systems. You can also add additional features as your business grows and your needs increase. For example, you can add call queues which help you manage the volume of incoming calls.

Full Integration

Cloud-based systems have better connectivity, which is great for employees who are often on the move. Furthermore, cloud-based tools permit better consistency in productivity by integrating your email, voice and video conferencing, and customer relationship tools.

Flexibility

As mentioned above, as your business grows and changes, your phone system must also adapt. Cloud-based solutions allow you to scale your system up or down without the headache. If you are opening new offices or adding additional employees, you can easily add extensions.

Enhanced Control

Cloud-based solutions aren’t located on a specific piece of hardware at a single location. The advantage of this is that your employees will have access to all of their features regardless to where they are. This is especially advantageous to small businesses, because they can operate as if they were larger corporations.

Cost

Cloud-based systems are less expensive when compared to different business phone systems choices.

Improved Customer Service

Your customers will love you for switching to the cloud; they will always receive a quick response thanks to features like the auto attendant and the virtual receptionist. The aforementioned features help direct calls to the appropriate employee. You can also create unique greetings for each employee.

If you have any questions regarding business phone systems, please contact Advanced Communication Systems today at 800-750-3624. You can also follow us on Facebook.

Bring Your Own Devices (BYOD)

Google Trends is an online tool that allows you to view the amount of searches (and thus the popularity) of a particular topic. Not surprisingly, some of the most popular trending topics include:

•     Unified Communications

•     Collaboration

•     VoIP

•     Cloud Applications

However, one trending technology topic caught us by surprise: Bring Your Own Device (BYOD). Even more surprising is that BYOD – a term that did not even register before 2012 – is actually out trending all of the aforementioned topics.

What Makes BYOD so Popular?

  1. Allows businesses to save on the purchasing and managing of devices
  2. Shift costs from the business to the user
  3. Accordining to the Good Technology State of BYOD Report, “50 percent of companies with BYOD models are requiring employees to cover all costs — and they are happy to do so.”
  4. Users have the laptops and smartphones they have for a reason – they like them!
  5. Allows businesses to still leverage the latest technology
  6. A recent survey conducted by Vanson Bourne, found that 80% of IT managers / directors surveyed believe that BYOD will lead to significant cost savings.

A plethora of online business articles over the past few weeks points to the importance of this emerging trend, from a business week checklist on BYOD preparation to the Pros and Cons of BYOD from IT World

Avaya is poised to deliver real solutions for BYOD – check it out here.

For IT departments whose networks are ready to support the surge in wireless traffic, the “bring your own device” (BYOD) revolution promises huge gains in productivity, mobility and cost savings, all on devices purchased by the employees. Since the Avaya WLAN access solution simplifies the surveying, configuring, monitoring, deployment and reporting of enterprise wired and wireless infrastructures, businesses can embrace the BYOD revolution and benefit from a lower total cost of ownership.

If you have any questions about BOYD, or any Avaya or Advanced Communication Systems products, please contact us by calling 1-800-750-3624 or visit BuyTelephoneSystem.com today!

About Advanced Communication Systems:

Advanced Communication Systems is a National vendor of, Avaya and Cisco telecommunications products. ACS offers solutions and services that help you leverage the value of your business’s communications investment. From traditional voice to Voice over IP (VoIP), ACS gives you more options for voice and communication technology and solutions than any other provider.

ACS has experience in every major industry sector and business size, from small businesses to Fortune 500 companies.

You can also follow Advanced Communication Systems on FacebookTwitterLinkedIn, and Google+.

Sources:

BYOD Starts Trending in Google

Pros and Cons of Bring Your Own Device to Work