Do you ever feel like you’re too busy to answer your Business Phone System? If so, voicemail transcription may be a great solution for you. Voicemail transcription turns voicemails into e-mails or text messages, which…
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How to Use Call Reporting for Your Business Phone System
If you’re looking for a way to improve your Business Phone System, call reporting may be the answer. Call reporting allows you to track and monitor all calls that come into and out of your…
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How Call Recording Can Benefit Your Business Phone System
Are you looking for a way to improve your Business Phone System? If so, call recording may be the answer. Recording calls provides many benefits for businesses of all sizes. In this blog post, we…
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5 Important Call Metrics for a Business Phone System
Running a business is hard work. There are many things to keep track of, and it can be difficult to know where to start. One of the most important aspects of any company is its…
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The Benefits of Call Routing
If you’re running a business, then you know that phone calls are an important part of your daily operations. You may also know that it’s important to have a good call routing system in place….
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How a DID Number Can Benefit Your Business
A DID number, or Direct Inward Dialing number, is a telephone number that allows incoming calls to be routed directly to a specific extension on your Business Phone System. DID numbers are often used by…
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The Top Benefits of Call Forwarding for a Business Phone System
When you are running a business, it is important to have a Business Phone System that can meet your needs. One feature that is essential for any Business Phone System is call forwarding. This allows…
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Reasons to Use Call Recording
Businesses are always looking for a way to improve. One of the best ways you can improve is by adding call recording to your Business Phone System. These days it is an especially advantageous tool,…
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Does Your Business Need a Call Queue?
All customers expect great customer service when they call your business. However, if they sit on hold for an extended period, they will probably just hang up and look for service elsewhere. It is, therefore,…
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Why Your Business Needs a Professional Phone Greeting
As every business knows, your first impression counts. Oftentimes a customer doesn’t give you a second chance. Typically, a first interaction between you and a customer is through the phone. That is why having a…
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