No matter if you love it or you hate it, phone conversations are a major part of your day-to-day business. And love it or hate it, phone communication requires a different set of communication skills…
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What you need to know before you make the switch to VoIP or Hosted PBX
Switching your office from a traditional telephone system over to voice-over-IP (VoIP) or a Hosted PBX can be very beneficial. But before you jump at the opportunity to update your communication system, you must first…
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Making the Switch from Traditional PBX to an IP PBX System
Many businesses are still using traditional phone branch exchange (PBX) systems as their primary telephone system despite the many advantages of Internet Protocol (IP) PBX systems that incorporate VoIP and SIP. Once you explore these…
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Communication Trends for 2012
Now, often times, the term “trend” is viewed as a negative. But let’s not confuse a trend with a fad. A fad develops among a large population and is collectively followed with enthusiasm for some period. A…
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