Twinning – An Efficient Feature of Avaya IP Office

16670322_sHow many times have you wished that you had a twin? It would certainly solve the problem of having such a busy schedule that you wished you could be in two places at once! When it comes to chaos in the workplace, Avaya’s twinning can make you much more efficient–even if there is still only one of you.

 When Mobile Twinning is activated, incoming calls will not only ring at your extension, but also at your mobile device. This means that you never have to miss a call. Here is how it works:

  • If you answered the call at your twinned device, the call to your extension terminates. 
  • If you answer the call on your extension, the call to the twinned device is terminated.

To change from your active twinned device to your extension all you have to do is answer your extension and press the Twinning call appearance or DSS button. The call to the twinned device is terminated.

Or if your extension has no call appearance buttons, pick up the call by dialing the Mobile Twinned Call Pickup short-code. The call to the twinned device is terminated.

With Avaya’s Mobile Twinning, it is just like having two of you! Your world just got a lot more efficient and easier.