When customers call your business, what do they receive from your business phone system? Does it give them a recorded message followed by scratchy sounding hold music? Are the callers left on hold for extended periods wishing to actually speak to…
Read More
VoIP Tools For Your Business Phone
VoIP allows us to be more efficient and productive at the office place. Here are some features that offer greater business communication. Flexibility Voicemail is not bound to your desk phone. VoIP allows you to access…
Read More
What to Look for in a Business Phone System
If you want your business to get–and stay–ahead of the curve, you need to understand the ever-evolving technological landscape. However, the truth is that most of us take modern technology–whether it be our tablet or…
Read More
What Do You Actually Know About VoIP?
A telecom consulting firm, Software Advice, recently published survey results that questioned what people really knew about VoIP. The survey identified three main concerns about VoIP. I’d like to discuss each of those from a…
Read More
Why Businesses Chose SIP Trunking
What is SIP Trunking? Simply put, SIP Trunking combines your existing voice and data networks to improve communications. ESI SIP Trunking actually leverages your existing infrastructure if you are already using non-IP or digital PBX…
Read More
Twinning – An Efficient Feature of Avaya IP Office
How many times have you wished that you had a twin? It would certainly solve the problem of having such a busy schedule that you wished you could be in two places at once! When…
Read More
Nextiva – Call Centers
If you are a call center, having a top of the line business phone system is priority number one. Nextiva offers a host of features that will provide all of the tools necessary to run…
Read More
Summertime…Time to Move that Business Phone System!
Whether you’re moving to a new office or opening a brand new one, choosing the right business phone system for your new location is critical. An office move is the perfect time to make the…
Read More
Six Tips to Improve Your Business Phone System (Part 2)
On Monday we took a look at signs that it is time to upgrade your current business phone system. Today, we will give you some more tips on when it is time to upgrade. What…
Read More
3 Selling Points of an Avaya IP Office Phone System
Are you considering an IP office phone system for your office? Avaya IP Office Phone Systems can certainly simplify your company’s communication and allows for increased productivity as well as efficiency. IP office phone systems provide…
Read More