As the mobile workforce and teleworking movement becomes more commonplace, many are discovering that using their own personal devices allows them greater efficiency. However, the risk of personal data mixing with the business should give…
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Intelligent Headsets Are The Future – Avaya and Plantronics…It Just Works!
These days, everyone wants intelligence in their gadgetry; smartphones and even smart watches. Now, Avaya and Plantronics are developing smart headsets. The two companies have worked together for almost two decades, and now will be…
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Prepare Your Business Phone System For The Next Power Outage
If you are a business phone systems administrator, then one of your biggest fears is likely an extended power outage. How is your business supposed to function when you can’t even get your business phone…
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Mobility and Remote Connectivity – Two Biggest Benefits of IP Phone Systems
One of the smartest investments a business can make is switching from a traditional business phone system to an IP system. IP business phone systems offer innumerable benefits to users. One of the largest benefits…
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Big Problems That Can Be Solved With An Automated Attendant
Most business’ first interaction with a customer is through the phone, and thus, how many people perceive the professionalism of your business. If answering phones and routing calls is an issue for your business or if…
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3 Big Reasons For A Call Accounting System
Think a call accounting system is only necessary for professionals like doctors and lawyers? Think again; all businesses can benefit in one way or another from a call accounting system on their business phone system….
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Three advantages of VoIP
There are times when all of us feel as though we can’t get away from our cell phones–there’s even a National Day of Unplugging and a Screen Free Week! For better or worse, we have…
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How to Evaluate Business Phone Systems When Relocating
It’s always exciting to move into a new office, however there are decisions to be made; do you buy new furniture? Freshen up the paint? Shop for a new business phone system? Here is a…
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Business Phone System Programming/Functionality Coorrelates to Customer Service
Programming your business phone system properly is one of the most important ways to offer great customer service. Here’s how a business phone system’s functionality and proper programming can influence your business’s level of customer service:…
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VoIP – Reliable?
New technology is ever evolving in the telecom industry. It wasn’t long ago that a cordless telephone seemed like it was something from the Jetsons ! One of the current innovations in the industry which is all…
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