Any small business owner understands how valuable their customers are; you can’t afford to lose them through subpar service. A VoIP Business Phone System can help boost your business. One feature in particular, an Internet…
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4 Ways Cloud Phone Systems Help Healthcare Practices Stay HIPAA Compliant
HIPAA (also known as the Health Insurance Portability and Accountability Act of 1996) mandates that all kinds of healthcare practices to safeguard the privacy of the personal health information of their patients. Telephone usage also…
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How to Determine if a Cloud-Based Business Phone System is Right for Your Business
Regardless of your specific business phone system requirements, it should be versatile enough to handle your needs. If your present system is lacking, you should consider the following benefits of a cloud-based system. Efficiency Cloud-based…
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How a Telecom Consultant Can Help your Business
Owning a business requires a lot of tough decisions. However, hiring a telecom consultant can help ease the burden. Time Savings Unfortunately, the person in charge of comparing the prices and services of different telecom…
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How to Phase out an Aging Business Phone System
The typical business phone system functions about 7-15 years. If your system is in that range, you have to consider end of life options. It’s important to stay educated about phone systems because manufactures eventually…
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Benefits of an Auto Attendant
Almost every business owner has a business phone system. However, many of them, in spite of the benefits, haven’t set up an auto attendant. An auto attendant is essentially a digital receptionist. Without the need…
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Is SIP Trunking or PRI better for your Business?
Today’s telecom market allows companies access to a numerous types of business phone systems, two of which are SIP Trunking and PRI. While some may consider the two indistinguishable, they have differences in terms of…
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Why a Disaster Recovery Plan is Vital to your Business Phone System
Not all business phone system hardware issues are necessarily due to crashes. Oftentimes natural disasters are the culprit. Furthermore, fires, floods, and other natural disasters can not only bring down your equipment, but it can…
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How Advanced Call Forwarding Can Help your Business
In the modern business world, customers expect to reach businesses immediately. However, it isn’t feasible to take each and every call personally. If you have a hosted Private Branch Exchange (PBX) system though, there are…
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Three Ways to Improve your VoIP Call Quality
Many businesses hesitate to switch to VoIP due to concerns over call quality. Will your customer service lines suffer due to the change? The hesitant businesses often recall the past when Internet connections were sluggish…
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