In some instances, peripheral equipment can make or break your business telephone system. This holds true whether you are installing a new system or merely upgrading your current business phone system; either way, you will…
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The Difference Between an Amplified Headset and a Noise Cancelling Headset
A lot of customers looking for an amplified headset for their business telephone are doing so in response to a noisy work environment. However, the problem with using an amplified headset for this predicament is that…
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The Best Configurations for your Business Phone System
Think finding and installing a business phone system is easy? In some ways it is; however, there are many things you have to consider before getting the process started. There isn’t ‘one’ particular way to…
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PRI, DID, SIP Broken Down
If your phone line contracts are soon expiring with an existing carrier, there are many alternative options available depending on the volume of phone calls that need to be accommodated, and what services are provided…
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Contact Center Must Have Features
Contemplating a Contact Center? Having a great Contact Center doesn’t just require having the right people on board, it also requires having the right features for your application. When you start your search for a…
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How Pairing Your VoIP System With Your CRM Software Will Benefit Your Business
It’s no secret that Voice over Internet Protocol (VoIP) can aide your business in remaining connected with your customers. It can also simplify your communications. One of the best kept secrets of VoIP however is…
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A Successful Business Has to Have a Great Telephone System!
Business phones have always been necessary to a company’s success, and in today’s world they are more vital than ever. With the continued rise of smart phones and consumers being very impulsive, your business phone…
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Business Office Phone Costs You Can Eliminate
Ever since the popularity of VoIP, a lot of businesses are realizing that their traditional landline business phones are outdated. Small businesses and home offices who use VoIP have increased fifty percent since 2011, for…
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Why Wired Networks Are Still More Efficient Than Wifi
While wireless technology is convenient, it lacks many of the benefits of wired connections. A lot of people in the younger generation have not heard of an ethernet cable. Furthermore, even less know that…
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Causes of Crackling Static on an Analog Phone Line
A bad connection is typically the cause of crackling static on an analog phone line. However, there can certainly be other causes: Bad weather This was more prevalent years ago, but it can still happen…
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