VoIP Business Phone Systems have changed the way companies communicate. VoIP offers features such as mobility, scalability, and cost savings. However, one of the most overlooked features is VoIP analytics. VoIP analytics is the study…
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Mitel Completes ShoreTel Acquisition – What’s Next for Mitel Partners?
Mitel recently announced the completion of its ShoreTel acquisition. Last July Mitel announced that they had reached a deal to acquire the company. The move was likely motivated by increased customer demand for cloud-based solutions….
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The 5 Most Important Aspects of VoIP Business Phone System Preparation
Voice over Internet Protocol (VoIP) has innumerable benefits, but there are a few accompanying challenges. The good news is that these challenges aren’t difficult to overcome if you prepare accordingly. We’ve listed the six most…
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Five Features to Look for When Selecting a School Business Phone System
It may not be the first thing you think of when it comes to the needs of a school system, but business phone systems are one of the most important aspects of keeping students, teachers,…
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Tips For Protecting Your Employees From Cyber Security Attacks
Currently, cyber criminals are abundant on the Internet. They have a plethora of methods in which to penetrate your system. If you are not careful, they will attack your system. This means that you will…
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Useful Call Transfer Tips
One of the most useful—and taken for granted—features of most business phone systems is call transfer. Call transfer is important to the general cohesion of a company. However, perhaps the most important benefit of call…
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The Most Important Considerations When Buying a Small Business Phone System
There is a vast array of small business phone systems on the market. When a small business wants to upgrade or switch to a different phone system, the choices can seem overwhelming. Many small businesses…
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How to Handle an Obsolete Business Phone System
It happens to the best of phone systems. At first, your business phone system simply requires more repairs and updates than it used to. Soon, the maintenance fees pile up and you have a difficult…
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5 Benefits of Cloud Communications
The cloud is often mentioned in conjunction with business phone systems. However, what is it exactly? Simply put, the cloud is a network of servers that hosted by a third party. They can are anywhere…
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VoIP and SIP: What’s the Difference?
VoIP and SIP are often confused for the same thing, but they are actually different. VoIP defines the kind of phone call (over Internet), and SIP refers to the method used to enable VoIP calls…
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