Is your business searching for an IP conference phone that also offers analog capabilities? Search no further; the Polycom SoundStation Duo offers a practical choice for companies who presently have analog phone lines in their…
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Be on the Lookout for a Denial-of-Service Attack
Unfortunately, everyone is familiar with computer viruses. Hackers use viruses to overwhelm websites with “drone” or “bot” systems that are difficult to fight. A denial-of-service (DOS) attack attempts to prevent legitimate users from accessing their…
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How to Maximize Tech Tools to Keep Your Business Productive During Bad Weather
Storm season is fast approaching the D.C. Metro area. During these unpredictable months, it is vital for a business owner to plan ahead. Power outages and office closures can lead to a disastrous dip in…
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6 Things to Consider When Evaluating Business Communication Solutions
The internet revolution has drastically changed how we communicate. It has afforded businesses great efficiency, power, and flexibility…and created tons of confusion for consumers! With all of the options for business telephone systems, it can…
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How to Set Up Your Business Telephone System Automated Attendant
Automated attendants are great tools to help businesses achieve a greater efficiency when helping customers. Most business phone systems come with this handy feature, but it is always important to utilize it correctly. The difference…
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Should Your Business Use the Cloud for Disaster Recovery?
Disaster recovery—getting business phone systems back online with full data capabilities after an unplanned service disruption—is universally critical among all businesses. The Bureau of Labor states that twenty percent of businesses will endure a failure…
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Is Your Phone System Ready for Remote Employees?
Imagine for a moment that you are a sales manager at a rapidly expanding company and you’ve been tasked with assembling a remote team of fifty sales reps… Your company is located out of Washington…
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Preventative Maintenance on Business Phone Systems
For many companies, their business phone is their lifeline to their clientele, thus preventative maintenance is of vital importance. When the system goes down for unplanned maintenance, not only does the business suffer, but the…
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Who Supports Nortel Legacy Telephone Systems?
Avaya purchased Nortel’s Enterprise Solutions business in 2009. Avaya discontinued many of the Nortel small and medium enterprise (SME) telephone systems as it merged Nortel phone sets. As a former Nortel Partner and current Avaya…
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5 Benefits of Cloud Communications
Businesses are rapidly changing with the way they communicate with the advent of new technology. The cloud has perhaps contributed the most when it comes to altering the way a company does business. The cloud…
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