The Internet has taken on the role that phone calls once did in many facets of communication. However, one of the exceptions is in business, where most customers think that calling is the fastest way…
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4 Ways Cloud Phone Systems Help Healthcare Practices Stay HIPAA Compliant
HIPAA (also known as the Health Insurance Portability and Accountability Act of 1996) mandates that all kinds of healthcare practices to safeguard the privacy of the personal health information of their patients. Telephone usage also…
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How to Determine if a Cloud-Based Business Phone System is Right for Your Business
Regardless of your specific business phone system requirements, it should be versatile enough to handle your needs. If your present system is lacking, you should consider the following benefits of a cloud-based system. Efficiency Cloud-based…
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How to Phase out an Aging Business Phone System
The typical business phone system functions about 7-15 years. If your system is in that range, you have to consider end of life options. It’s important to stay educated about phone systems because manufactures eventually…
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Why a Disaster Recovery Plan is Vital to your Business Phone System
Not all business phone system hardware issues are necessarily due to crashes. Oftentimes natural disasters are the culprit. Furthermore, fires, floods, and other natural disasters can not only bring down your equipment, but it can…
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Why a Legacy Business Phone System Could Be Hurting Your Business
The way businesses communicate is completely different than they did just a few years past. Nevertheless, many businesses cling to legacy business phone systems purchased over ten years prior. There are numerous reasons that businesses…
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3 Ways to Improve Employee Productivity with a Hosted PBX
One of the most important factors in a company’s success is their employee’s productivity levels. There tend to be two schools of thought on the matter; either develop incentive programs or use restrictive policies to…
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The Most Important Benefits of Virtual Call Center Software
Most business owners know what a call center is. A call center is typically a large group of call center executives working in a single location. What is a virtual call center though? Though only…
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Mitel Completes ShoreTel Acquisition – What’s Next for Mitel Partners?
Mitel recently announced the completion of its ShoreTel acquisition. Last July Mitel announced that they had reached a deal to acquire the company. The move was likely motivated by increased customer demand for cloud-based solutions….
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The Most Important Considerations When Buying a Small Business Phone System
There is a vast array of small business phone systems on the market. When a small business wants to upgrade or switch to a different phone system, the choices can seem overwhelming. Many small businesses…
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