The Internet has taken on the role that phone calls once did in many facets of communication. However, one of the exceptions is in business, where most customers think that calling is the fastest way…
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How an Internet Fax Can Help your Small Business
Any small business owner understands how valuable their customers are; you can’t afford to lose them through subpar service. A VoIP Business Phone System can help boost your business. One feature in particular, an Internet…
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4 Ways Cloud Phone Systems Help Healthcare Practices Stay HIPAA Compliant
HIPAA (also known as the Health Insurance Portability and Accountability Act of 1996) mandates that all kinds of healthcare practices to safeguard the privacy of the personal health information of their patients. Telephone usage also…
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How to Determine if a Cloud-Based Business Phone System is Right for Your Business
Regardless of your specific business phone system requirements, it should be versatile enough to handle your needs. If your present system is lacking, you should consider the following benefits of a cloud-based system. Efficiency Cloud-based…
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Why a Disaster Recovery Plan is Vital to your Business Phone System
Not all business phone system hardware issues are necessarily due to crashes. Oftentimes natural disasters are the culprit. Furthermore, fires, floods, and other natural disasters can not only bring down your equipment, but it can…
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Three Ways to Improve your VoIP Call Quality
Many businesses hesitate to switch to VoIP due to concerns over call quality. Will your customer service lines suffer due to the change? The hesitant businesses often recall the past when Internet connections were sluggish…
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The Pros and Cons of Unified Communications
One of the biggest advantages of modern telecommunications is Unified Communications. Unified Communications, or UC, merges voice, chat, video, mobility, and presences management and puts them on your laptop, smartphone, and other devices. The best…
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3 Ways to Improve Employee Productivity with a Hosted PBX
One of the most important factors in a company’s success is their employee’s productivity levels. There tend to be two schools of thought on the matter; either develop incentive programs or use restrictive policies to…
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The Top Benefits of VoIP Analytics
VoIP Business Phone Systems have changed the way companies communicate. VoIP offers features such as mobility, scalability, and cost savings. However, one of the most overlooked features is VoIP analytics. VoIP analytics is the study…
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The 5 Most Important Aspects of VoIP Business Phone System Preparation
Voice over Internet Protocol (VoIP) has innumerable benefits, but there are a few accompanying challenges. The good news is that these challenges aren’t difficult to overcome if you prepare accordingly. We’ve listed the six most…
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