Session Initiation Protocol Trunking (or SIP Trunking) is when voice calls are transmitted over a SIP Trunk or SIP Channel. Many customers think it is the same thing as VoIP. While the two are often…
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Tips on Ways to Guard Your VoIP Business Phone System Against Hackers
Your Business Phone System is a big part of what links you to your clients and customers. Furthermore, it is a vital aspect of how your employees communicate. Oftentimes, sensitive information transmits through the system….
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Why your Business Needs to Switch to Avaya IP Office
A lot of businesses are making the switch to Avaya IP Office for a plethora of reasons. For one, it is designed with both small and mid-sized businesses in mind. Furthermore, it is one of…
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Four Great Business Phone System Features You Should Have
Believe it or not, but your business phone system is one of the biggest factors in determining how well your business functions. There are numerous business phone system features that can dramatically assist your company…
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How Switching to a VoIP Business Phone System Can Help Your Business
One of the biggest areas a business can improve in is their Business Phone System. A VoIP Business Phone System can offer your company a host of features that can improve your company. Furthermore, it…
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How to Handle Your Aging Business Phone System
Typically, your business phone system will last no more than fifteen years. This isn’t bad in comparison to other pieces of technology, but sooner or later you will have to face your system’s end of…
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How a Business Phone System Can Assist Your Employees
One of the biggest investments a business can make is a business phone system. A business must have an efficient method of communication for not only employees to customers but also employees to employees. Here…
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Three Things to Remember When You Switch to SIP Trunking
SIP Trunking is rapidly growing in popularity across the business world; in part due to the large amount of money you can save on your monthly phone bill. However, if you do decide to make…
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How Call Recording can Benefit Your Business
Regardless of your type of business, phone calls are critical to success. They are the lifeline of not only your customer service but also your business management. Therefore, call records are vital to evaluating your…
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Why all Businesses Should Start Using Two-Factor Authentication
In the past, all you needed to log on to a site was your username and password. As long as your password was unique, you should be safe. It didn’t take long for us to…
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