If you’re a business, your Business Phone System is probably your primary method of communication. This is why many business owners have swapped their traditional systems for a VoIP (Voice over Internet Protocol) system. VoIP…
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What is a Virtual Business Phone Number?
In the past, business phone numbers were attached to a specific phone. However, this is no longer exclusively true. Now, companies can incorporate virtual business phone numbers to achieve a lot of benefits that don’t…
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What Features Should your Call Queue Have?
Put simply, a Call Queue is what puts callers on hold while they wait for a free agent. Call Queues are what permit large contact centers to deal with busy phone lines. This way, a…
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