Businesses are rapidly changing with the way they communicate with the advent of new technology. The cloud has perhaps contributed the most when it comes to altering the way a company does business. The cloud…
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Guide to Selecting the Best Business Phone System
As a business owner, you should consider all factors when selecting a new business phone system. Your new system should have the capability of handling your current call volume while allowing room for future growth. The…
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Nortel Business Communications Manager 50
The Nortel Business Communications Manager 50 is an all-in-one platform for converged voice and data communications. It is the ideal platform for small to medium sized businesses with 3-50 users. With its simple to use,…
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What You Need To Know About Voice and Conferencing
When it comes to addressing your company’s voice and data needs, combining the two systems makes it much easier to share information and keep in touch. Additionally when it comes to your customers, their needs…
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Choosing the Right Phone System for Your Business
When it comes to your business and its needs, it is important to consider the phone system as well. There are many different types of phone systems and the one that is best for you…
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Cisco Unified Contact Center Express 7: Improving Business Productivity
Cisco Unified Contact Center Express meets the needs of midmarket and enterprise branch or departmental companies that need easy-to-deploy, easy-to-use, secure, virtual, highly available, and sophisticated customer interaction management for up to 300 agents. …
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The Avaya Aura Contact Center 6.1: Outshining the Competition
The new Avaya Aura Contact Center 6.1 allows organizations to leverage real-time and historical information to deliver seamless, context-sensitive customer care. It facilitates communication via voice and multimedia channels, so businesses can deliver service on…
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Avaya IP Office 8.1: A Unified Communications Solutions for SMEs
SIP and VoIP Solutions Replace outdated and inefficient hardware systems with a flexible and reliable SIP or VoIP solution. Deliver high quality communications At ACS, we offer personalized strategic planning, end-to-end solutions, and outstanding customer…
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Avaya IP Office 8.1: Expanding Avaya’s Mid-Market Reach
IP Office 8.1, Avaya’s latest version of their unified communication (UC) software, brings features typically reserved for large corporations to the mid-market. These new features include: Scaling the platform to handle as many as 1,000…
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Avaya IP Office: Helping you More Efficiently Operate your Business
Avaya IP Office offers numerous, easy to install features and configurations options to help you efficiently run your business. The system is a highly scalable solution designed for companies, both small and large, looking to…
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