Avaya Solutions

ACS and AVAYA Solutions keep you connected,

no matter what scale your organization’s

needs lie at.

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Why is Avaya the best choice for your business?

Because customer experience matters. Avaya communications has been a trusted partner for business desktop solutions for over 100 years. Our team provides customers with more Avaya communications options than ever before by creating a fully customizable experience that suits every sort of business.

Onsite, Cloud, Virtual, Hybrid

No matter what type of business you have, there is an Avaya solution for you. At ACS, we can work with you to determine the best Business Phone System for your company. Whether it is an onsite, cloud, virtual, or hybrid solution, we can implement your solution and customize the features to ensure that you have all the tools you need to succeed.
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Join the digital transformation

And improve your customer experience

Avaya Solutions are created with engagement and simplicity in mind. With Avaya, you can use a single platform to conduct all of your day-to-day communications. You can strengthen the customer experience by assisting them via phone, email, or SMS. By using Avaya, you make communication less fragmented and more customer focused.

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Connect the customer
journey

The tools to deliver exceptional experiences at every stage of the customer’s journey.

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Keep the human touch with an Avaya communication solution

Multiple channels in which to personally interact with customers.

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Create a seamless experience

Seamless customer interactions that drive higher levels of engagement.

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Earn loyalty and
engagement

Expand customer allegiance with a reliable Avaya communication solution

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Optimize
performance

Slowly but surely transform your customer’s experience into one they rave about

Develop workstream
collaboration

Clear and concise communication is the key to successful workplace collaboration. When your team can collaborate seamlessly, that connection has the power to transform your company. Avaya Solutions offers natural and intuitive communication tools that allow your team to stay connected throughout the typical trials of the business world. Multiple methods of communication are available to you with Avaya. Whether you want to use the phone, chat, file sharing, or conferencing, your team can use Avaya to stay in touch with ease.

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Create new ways to get
work done

Flexible forms of working have never been more popular. From fully remote to in-office and all of the hybrid in-betweens, teams are often spread out and working over various time zones. Because of this, it is critical to ensure that collaboration remains seamless and effortless. Communication breakdowns can occur much too easily, and your staff and customers will be severely affected. To avoid these sorts of issues, rely on Avaya tools. With Unified Communications, Avaya Cloud Office, and collaboration, your team can work together seamlessly despite location differences.

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Featured client success story

Free guide: Business VoIP

How it works: Benefits and Disadvantages

Business Voice over IP (VoIP) is growing in use worldwide because it allows users to make phone calls over LANs (local area networks) or the Internet. While the technology has countless advantages (such as cost savings), it also has its share of disadvantages (such as, how do you make calls when the Internet goes down?)

Start transforming your customer experience and begin your digital
transformation today.

Get in Touch