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VoIP Solutions

Replace outdated and inefficient hardware systems with flexible and reliable VoIP solutions.

Business VoIP phone service – or Voice over

Internet Protocol (VoIP) – is a technology that

allows you to make and receive phone calls

over the Internet. It is a much more affordable and efficient way to communicate than

traditional landlines.

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Deliver high quality communications

ACS’s VoIP solutions offer personalized strategic planning, end-to-end solutions, and impeccable customer support. Our proven communication solutions will help you improve operations, cut costs, and increase revenue along the way.

Discover how VoIP can improve your business

Business VoIP phone service works by converting your voice into digital signals that are then transmitted over the internet. These signals are then converted back into sound at the other end of the call.

Cost savings
Flexibility
Simplicity
Scalability
Continuity
Advanced Functionality
Easy Management
Easily Expand and Transition
Remote work

Cost Savings

Utilizing VoIP offers businesses a cost-effective solution for reducing expenses. By employing VoIP, the need for costly multiple physical phone lines becomes unnecessary. Additionally, since VoIP employs internet-based calling, phones can be utilized in various settings such as the office, home, or satellite offices. This adaptability grants businesses diverse money-saving opportunities tailored to their individual operational needs.
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Flexibility

No matter your location, VoIP enables you to connect to your Business Phone System. Whether you require working in the office or from the comfort of your home, the versatility offered by a VoIP solution is highly beneficial for businesses seeking both adaptability and enhanced communication capabilities.
Dialing Telephone Keypad

Simplicity

VoIP is user-friendly and straightforward to operate. As long as you possess a functional Internet connection, you can effortlessly make calls over the internet. With VoIP, there's no need to possess technical expertise to utilize your Business Phone System on a daily basis.
Home Office Teleoperator Talking On Phone With Headset

Scalability

If you aim to expand your operations, traditional solutions can impede your progress. With traditional solutions, the installation of new phone lines is a cumbersome and expensive process. On the other hand, opting for a VoIP solution eliminates the need for costly hardware installations as your business grows.
Interior Of Busy Modern Open Plan Office

Continuity

VoIP was designed with a focus on ensuring uninterrupted business operations. In case of a disaster, VoIP ensures that your communication systems remain functional. With useful features like twinning, voicemail-to-email, and auto attendants, your customers can effortlessly reach out to you, guaranteeing seamless connectivity even during a challenge.
Businessman Hand Picking Up Telephone Receiver On Business Workp

Advanced Functionality

In the modern corporate world, Business Phone Systems have evolved beyond basic call functionality. While most providers offer call holds, transfers, and forwarding, advanced solutions like VoIP provide additional features such as predictive dialers, analytics, call management tools, and more. These advanced capabilities empower businesses with enhanced functionality and comprehensive tools to optimize their communication processes.
Data.

Easy Management

VoIP grants you the ability to effortlessly oversee your system through a user-friendly management dashboard. You can easily manage your IP Phones and seamlessly update firmware with just a few clicks of your mouse. This streamlined management process enables you to efficiently maintain and optimize your system with utmost convenience.
Man Working At Computer In Contemporary Office

Easily Expand and Transition

Transitioning to VoIP is simpler than you might think. You likely already possess the necessary network equipment to support VoIP infrastructure. The key elements for successful implementation lie in careful planning and user training. At ACS, we can provide assistance in both areas, ensuring a smooth and effortless migration for your business.
Lines Of Office Ip Business Phones Grey And Silver Phones Ready For Business Telecommunication

Remote Work

VoIP empowers remote work beyond limits. These game-changing technologies not only enable seamless real-time connections among remote workers, but they also transcend traditional audio-only communication. With dynamic video calling, remote workers can engage in face-to-face conversations, breaking down barriers and fostering a more immersive collaborative experience.
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Our streamlined approach

A four phase implementation process made easier

Configuration

Training ImgACS begins by building your network, making sure to meet your tailored specifications for business optimization. Our Project Coordinator will work with you to determine how you want your service set up – like setting up your DIDs, call queues, call routing, and call control.

Implementation

Streamlined Img2After finalizing your details, we will proceed with on-site test calls using your network. This step is taken before transferring your numbers to ensure the excellent quality of all incoming and outgoing calls.

Training

Streamlined Img3Once your solution has been implemented, our skilled technician will provide comprehensive training to your staff. It is crucial for you to grasp the intricacies of your new solution, as this reduces the chances of confusion and frustration. With adequate training, operating your new solution becomes effortless.

Support

Streamlined Img4Once you begin using your new solution, it’s natural to have questions about its features, or requests for programming adjustments. You won’t be on your own: our dedicated technical support team is readily available to answer your calls and provide assistance to address your specific requirements.

Free guide: Business VoIP

How it works: Benefits and Disadvantages

Business Voice over IP (VoIP) is growing in use worldwide because it allows users to make phone calls over LANs (local area networks) or the Internet. While the technology has countless advantages (such as cost savings), it also has its share of disadvantages (such as, how do you make calls when the Internet goes down?)

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Nationwide and local client success

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  • Cloud Call Center with 200 agents
  • Cisco UCM-G Secure Cloud Phone Solution for 3,300 users
  • SIP Trunking to support over ten million minutes
  • ACD

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  • Multiple Avaya UC Systems
  • Infrastructure upgrades
  • Managed services contract

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  • Multiple Avaya UC Systems
  • Infrastructure upgrades
  • Managed services contract
  • Private IP Cloud interface

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  • Avaya Hybrid IP Solution with
    Cloud Backup
  • Managed services contract
  • SIP Trunking for 150 users

Improve your business telecommunications today.

Get in Touch

ACS Offices in Virginia,
Maryland, and Metro DC
(877) 736-6876
(540) 351-0444

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Authorized business partner of Avaya and Cisco with sales and installation nationally.
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