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SIP and
VoIP Solutions

Replace outdated and inefficient
hardware systems with a flexible
and reliable SIP or VoIP solution.

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Deliver high quality communications

At ACS, we offer personalized strategic planning, end-to-end solutions, and outstanding customer support. Our proven communications solutions will not only improve your operations, but also reduce your costs and increase your revenues. No matter how complex your organization, we can help keep you connected with high quality communications.

Discover how SIP and VoIP can improve your business

Gone are the days when businesses use traditional landlines to communicate. With a SIP or VoIP solution, you can experience more efficient and cost-effective telecommunications than you would with traditional solutions.

Cost savings
Flexibility
Simplicity
Scalability
Continuity
Advanced Functionality
Easy Management
Easily Expand and Transition
Remote work

Cost Savings

Using SIP or VoIP is a great way for businesses to save money. Since VoIP can route calls over SIP Trunks, you no longer need expensive, multiple physical phone lines. Furthermore, since SIP or VoIP use the internet to place calls, your phones can be used in the office, at home, or in satellite offices. This flexibility provides a lot of different options for businesses to save money based upon their own unique business operations.
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Flexibility

Regardless of your geographical area, SIP or VoIP allows you access to your Business Phone System from anywhere. Whether you need to work in the office or at home, the flexibility of a SIP or VoIP Business Phone System is great for businesses aiming for adaptability as well as superior communications. Dialing Telephone Keypad

Simplicity

Both SIP and VoIP are easy to use. As long as you have a functional internet connection, you can enjoy making calls over the internet. With SIP or VoIP, you don’t have to be technical to use your Business Phone System on an everyday basis. Home Office Teleoperator Talking On Phone With Headset

Scalability

If you are looking to scale your operations, traditional solutions can hold you back. With traditional solutions, you have to physically install new phone lines. This is often impractical and always costly. A SIP or VoIP solution, however, does not necessitate installing pricy hardware as your business expands. Interior Of Busy Modern Open Plan Office

Continuity

Both SIP and VoIP were built with business continuity in mind. In the event of a disaster, your communications will still work with either SIP or VoIP. With features like twinning, voicemail-to-email, and auto attendants, your customers can always get in touch with you easily. Businessman Hand Picking Up Telephone Receiver On Business Workp

Advanced Functionality

These days, Business Phone Systems can do a lot more than simply make and receive calls. Nearly all providers offer call holds, transfers, and forwarding, but more advanced solutions like SIP and VoIP also offer predictive dialers, analytics, call management features, and more. Data.

Easy Management

With SIP or VoIP, you can oversee your system with an easy management dashboard. Within the dashboard you can add SIP Trunks, manage your IP Phones, and update new firmware with just a few mouse clicks. Man Working At Computer In Contemporary Office

Easily Expand and Transition

Switching to SIP or VoIP is easier than you may think. Chances are you already have the network equipment you need to support SIP or VoIP infrastructure. The most important factor in any implementation is planning and user training. At ACS, we can help you with both, so that your migration is effortless. Lines Of Office Ip Business Phones Grey And Silver Phones Ready For Business Telecommunication

Remote Work

Both SIP and VoIP make remote work practical. Not only do they permit remote workers to connect to one another in real time, but communication isn’t limited to just audio; with video calling, remote workers can speak to one another face to face. Work Of Submitter

How it Works

With SIP Trunking, your business can merge its’ existing voice and data networks into a single network. By doing so, you can not only save money but also receive a high-quality communications solution. Moving all – or just some – of your expensive analog lines over to SIP Trunks can immediately save your business as much as 40-50% off of your monthly business phone bills.

Our streamlined approach

A four phase implementation process made easier

Configuration

Training ImgWe begin by building your network to your tailored specifications. Our Project Coordinator will work with you to determine how you want your service set up, establishing items like how to set up your DID’s, call queues, call routing, and call control.

Implementation

Streamlined Img2Once your specifics have been established, we will conduct on-site test calls from your network. This will be done prior to porting your numbers to ensure the quality of every call made or received.

Training

Streamlined Img3Once your solution has been implemented, we will then have an experienced technician train your staff. It is important that you understand the ins and outs of your new solution. This lessens the odds of confusion and frustration. With the proper training, operating your new solution is a breeze.

Support

Streamlined Img4Once you have begun using your new solution, there will inevitably be questions on features or requests for programming changes. Our technical support team is prepared to take your call and assist you in your needs.

Free guide: Business VoIP

How it works: Benefits and Disadvantages

Business Voice over IP (VoIP) is growing in use worldwide because it allows users to make phone calls over LANs (local area networks) or the Internet. While the technology has countless advantages (such as cost savings), it also has its share of disadvantages (such as, how do you make calls when the Internet goes down?)

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Nationwide and local client success

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  • Cloud Call Center with 200 agents
  • Cisco UCM-G Secure Cloud Phone Solution for 3,300 users
  • SIP Trunking to support over ten million minutes
  • ACD

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  • Multiple Avaya UC Systems
  • Infrastructure upgrades
  • Managed services contract

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  • Multiple Avaya UC Systems
  • Infrastructure upgrades
  • Managed services contract
  • Private IP Cloud interface

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  • Avaya Hybrid IP Solution with
    Cloud Backup
  • Managed services contract
  • SIP Trunking for 150 users

Improve your business telecommunications today.

Get in Touch

ACS Offices in Virginia,
Maryland, and Metro DC
(877) 736-6876
(540) 351-0444

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