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Direct Routing for Microsoft Teams

Most digital transformation initiatives aim to shift IT software and processes towards a more unified and consistent approach. However, telephony often gets neglected. In fact, many businesses continue to use a disjointed set of PBX hardware distributed across their offices worldwide.

 

Shifting to Intuity SIP Direct Routing for Microsoft Teams (an ACS partner), however, is an efficient way to achieve unified communications, while saving 30-40% over Microsoft call plans.

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Intuity SIP Direct Routing for Microsoft Teams:

Not only can Intuity SIP Direct Routing for Microsoft Teams save you money, but it can also offer you a lot of additional benefits over Microsoft’s Calling Plans.

Direct Routing
Flexibility
Global Provider
Easier Implementation

Direct Routing

Direct Routing is an alternative way to connect Microsoft’s Phone System to the PSTN via an existing or new third-party telephony provider. This offers advantages to the customer, as the provider supplies the necessary cloud infrastructure to route incoming and outgoing external calls to Microsoft Teams.
A Telephone Or Phone, Is A Telecommunications Device That Permits Two Or More Users To Conduct A Conversation When They Are Too Far Apart To Be Heard Directly.

Flexibility

Because businesses can choose their own provider, Direct Routing is more flexible. This differs from Microsoft’s Calling Plans, which has stringent limitations on carriers and locations. For example, with Calling Plans, there are only limited bundles available while many providers can create a customized solution that meets individual business requirements. Portrait Of Happy Young Support Phone Operator With Headset.

Global Provider

Calling Plans are only available within limited territories. Therefore, multinational businesses may struggle to use Microsoft Teams. However, many managed service providers have global networks with worldwide coverage. Additionally, most of the time businesses will pay less with a third-party provider than with Microsoft Calling Plans.
Internet Concept Of Global Business From Concepts Series

Easier Implementation

While Microsoft has implementation resources for Calling Plans, it is still a DIY solution. A managed service provider, on the other hand, can offer extra support and expertise to plan the migration and train employees. With a trusted provider, implementing Direct Routing is actually very simple.

Closeup Of Male Telemarketing Salesperson Holding A Telephone Re

How Do You Implement Intuity SIP Direct Routing for Microsoft Teams?

Roll Out Microsoft Teams Internally

Close Up Of Black Desk Telephone VoipThe first step is implementing Microsoft Teams for internal communication. This will bring enormous benefits in terms of communication, productivity, and collaboration.

Obtain Proper Licenses & Choose a Provider

Business People Shaking Hands In Office, CloseupNext, you will need to ensure that your licenses include Microsoft’s Audio Calls and Phone System features for each individual users. When at this phase of the implementation, it is important to choose a provider with a proven track record.

Configure SBC, SIP, and Media Bypass

Landline Telephone With The Receiver Off Hook Direct Routing usually works through a Session Border Controller (SBC). This is also known as a PSTN Gateway. You will need to configure your cloud-based SBC properly to route calls between Microsoft Phone Systems and the service provider’s network.

Port Existing Numbers

Telephone Message Light Blinking Voice Mail 3d IllustrationLastly, you will need to port your existing numbers. It is important to do this in a way that affects as few employees as possible. After porting everything, it is easy to add new users from the centralized interface.

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