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Advanced Communication Systems

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GSA Avaya

Safeguard sensitive information and streamline your operations with Advanced Communication Systems (ACS). We're your one-stop provider of United States General Services Administration (GSA) approved telecommunication products and services. Partner with us for Avaya phone system installation and support.

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Secure VoIP Solutions

Achieve greater collaboration and connectivity across your workforce — whether you're buying professional phone systems for the first time or upgrading your existing setup, ACS is ready to provide a seamless experience that maximizes your team's productivity. We partner with Avaya Federal Solutions Inc. to provide secure communication solutions and services to the U.S. federal government agencies, like the Department of Defense and the Department of Homeland Security.

Our professionals follow a GSA-approved process to equip your team with Avaya Voice over Internet Protocol (VoIP) phone systems. The technology transmits voice calls, messages and videos over the internet. Businesses can use various devices, such as computers, smartphones and specialized VoIP phones, to communicate in flexible work environments. Mobile and remote workers can stay connected anywhere. Some advanced features include:

  • Automatic call forwarding and routing
  • Incoming and outgoing call recording
  • Voicemail-to-email transcriptions
  • Audio and video conference calling
  • Instant messaging and team chats
  • Integration with other business applications
  • Data analytics for call volume, patterns and performance

Avaya Phone Installation

As your telecommunications partner, we're committed to providing a seamless and efficient transition for your organization. We use a personalized approach to coordinate the Avaya product installations on a day that's most convenient for your operations, and we provide the necessary tools and training your team needs to succeed. We can add more users and features as you scale your business growth.

24/7 Avaya Phone Support

Our technicians are nationally certified to provide support services for all premise-based and cloud-based Avaya products. Call 866-521-4571 for quick responses — we can answer questions and troubleshoot issues over the phone. Submit an online form to request on-site assistance at select locations near our offices in Virginia, Maryland and Washington.

Why Choose Our GSA Avaya Products and Services?

Our company has provided high-quality phone systems since 1998. We have experience working with businesses of all sizes, from small organizations to Fortune 500 companies. We offer:

  • Network Consulting: Our team partners with Intuity Nexus, a reliable internet provider. We can act as a liaison to establish global connectivity for your business, allowing you to communicate with workers across different regions and time zones.
  • Helpful resources: We can offer guidance on overcoming challenges across diverse industries, from government and education to finance, healthcare and manufacturing sectors. Check out our latest blog posts for helpful tips on selecting VoIP phone systems and implementing best communication practices.
  • Reputable work: We've worked with over 5,000 clients, and we've earned an A+ rating from the Better Business Bureau (BBB). Explore our success stories to see what businesses say about our customized solutions.

Featured Client Success Stories

“The service your company provides is top quality – from initial request for info, to the proposal and execution. You understood our unique requirements and improvised when requested.” - Raytheon

"Having had exposure to ACS at other companies, I was delighted to see that the company commitment, passion and drive for excellence is still thriving." - American Cancer Society

“Fantastic installation by ACS! You made it easy for us to ensure that everything runs smoothly with our new Avaya system. Very professional, very helpful and always there when we need you.” - Allstate Insurance

"We cannot thank you enough for the dedication and professionalism displayed by your entire team. The new phone system installation and training was a big success. All promises met and delivered. Thank you for all of your efforts." - Mitsubishi Industries

Let's Discuss Your Telecommunication Strategy

Ready to swap your traditional office phones for advanced technology? Enhance your communication and organization with ACS. We're the Avaya partner you can count on for careful planning, expert training and world-class support.

Contact our team to learn more and customize your plan.

Featured client success story

  • American Cancer Logo
    "Having had exposure to ACS at other companies, I was delighted to see that the company commitment, passion and drive for excellence is still thriving." - American Cancer Society
  • Allstate Logo
    Fantastic installation by ACS! You made it easy for us to ensure that everything runs smoothly with our new Avaya system. Very professional, very helpful and always there when we need you. - Allstate Insurance
  • Harris Teeter Logo
    It was terrific to work with an organization that was able to adapt to our needs so readily and effectively. Your installers were exceptional and showed a willingness to ensure that all users had a good understanding of the new phone system. - Harris Teeter
  • Mitsubishi Logo Img
    We cannot thank you enough for the dedication and professionalism displayed by your entire team. The new phone system installation and training was a big success. All promises met and delivered. Thank you for all of your efforts. - Mitsubishi Industries
  • Raytheon Logo Img
    The service your company provides is top quality – from initial request for info, to the proposal and execution. You understood our unique requirements and improvised when requested. Raytheon - Raytheon

Start transforming your customer experience and begin your digital
transformation today.

Get in Touch

ACS Offices in Virginia,
Maryland, and Metro DC
(800) 750-3624
(540) 351-0444

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