Avaya Solutions

ACS and AVAYA keep you connected, no
matter how simple or complex your
organization’s communications needs.

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Why is Avaya the best choice for your business?

Because customer experience matters. Avaya has been a trusted partner for business desktop solutions for over 100 years. Avaya provides customers with more options than ever before by creating a fully customizable experience.

Onsite, Cloud, Virtual, Hybrid

No matter what type of business you have, there is an Avaya solution for you. At ACS, we can work with you to determine the best Business Phone System for your company. Whether it is an onsite, cloud, virtual, or hybrid solution, we can implement your solution and customize the features to ensure that you have all the tools you need to succeed.
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Join the digital transformation

And improve your customer experience

Avaya Solutions are created with engagement and simplicity in mind. With Avaya, you can use a single platform to conduct all of your day-to-day communications. You can strengthen the customer experience by assisting them via phone, email, or SMS. By using Avaya, you make communication less fragmented and more customer focused.

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Connect the customer
journey

The tools to deliver exceptional experiences at every stage of the customer’s journey.

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Keep the human touch

Multiple channels in which to personally interact with customers.

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Create a seamless experience

Seamless customer interactions that drive higher levels of engagement.

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Earn loyalty and
engagement

Grow customer loyalty with reliable communications.

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Optimize
performance

Transform your customers’ experience, one interaction at a time.

Develop workstream
collaboration

Communication is the key to workplace collaboration. When your team can collaborate seamlessly, it has the power to transform your company. Avaya offers natural and intuitive communication tools that allow your team to stay connected. Multiple methods of communication are available to you with Avaya. Whether you want to use the phone, chat, file sharing, or conferencing, your team can use Avaya to stay in touch.

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Create new ways to get
work done

These days, people work at home, on the go, and in the workplace. If your team is spread out, it is critical to ensure that they’re working as though they’re together. Otherwise, your customers will not receive the best possible experience. By using Avaya tools like unified communications, Avaya Cloud Office, and collaboration, your team can seamlessly work together.

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Featured client success story

Free guide: Business VoIP

How it works: Benefits and Disadvantages

Business Voice over IP (VoIP) is growing in use worldwide because it allows users to make phone calls over LANs (local area networks) or the Internet. While the technology has countless advantages (such as cost savings), it also has its share of disadvantages (such as, how do you make calls when the Internet goes down?)

Start transforming your customer experience and begin your digital
transformation today.

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