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Advanced Communication Systems

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Your one stop shop for Business
Communications:

Systems, Service
& Support

An end-to-end partnership designed
around specific needs

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Your one stop shop for Business
Communications:

Systems, Service
& Support

An end-to-end partnership designed
around specific needs

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Voice…Anytime. Anywhere. Any Device.

On site. Cloud. Hybrid.

Experts in Seamless Deployments.

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5,000+ Clients Depend on ACS

Small Business. Enterprise.
Public Sector.

Single Offices to Multi-Site Networks.

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Contact Us Today

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20+ years in business

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5,000 + clients

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DC Metro to Nationwide Coverage

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A+ Rating with the BBB

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Tailored, On-Demand Business Phone System Solutions

Every ring brings an opportunity to build lasting customer relationships. With a professional phone system, your business can sound credible and dependable every time you connect. Ensure each call is answered clearly and efficiently to create positive experiences and strengthen your reputation.

Choose Advanced Communication Systems (ACS) for a new business phone system. We're your partner for scalable, secure and modern communication built for small businesses and growing enterprises.

Find Your New Phone System

Upgrade Your Phone System

Is Your Current Office Phone Costing Your Business More Than Necessary?

If your current business telephone system is limiting your mobility, reliability or analytics, ACS can help you upgrade to a modern solution that supports your growth. At ACS, we provide you with office phone systems that enhance your customer service and maintain your reputation.

Systems Built for Your Needs

ACS offers a tailored communication solution dedicated to your operational requirements. Find the right phone system for your small business to streamline your workflows and scale with your growth:

  • Hybrid phone systems: Experience the best of both worlds with a hybrid system that combines the security of an on-site traditional system with the modern flexibility of the cloud.
  • Traditional business phone systems: Get a reliable, on-premise system that delivers crystal-clear call quality.

Avaya Business Phone Systems

Discover our premier solution for businesses that demand reliability and cutting-edge features. From cost-effective essential models to executive touch-screen devices, we offer the right Avaya phone systems to keep your operations running smoothly.

As a certified Avaya business partner, we give you access to the full Avaya phone system service, including:

  • Professional installation: We closely coordinate with your team to understand your communication requirements for a smooth business phone system installation.
  • Training services: We provide training resources to ensure your workforce has the tools to maximize overall productivity.
  • Dedicated support: We provide technical assistance and system support for all Avaya phones, answering your questions and troubleshooting issues professionally.
  • Strategic planning: We help you plan a rollout strategy to minimize costly disruption and provide options to connect your computers, smartphones and VoIP phones.
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Nationwide and local client success

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  • Cloud Call Center with 200 agents
  • Cisco UCM-G Secure Cloud Phone Solution for 3,300 users
  • SIP Trunking to support over ten million minutes

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  • Multiple Avaya UC Systems
  • Infrastructure upgrades
  • Managed services contract

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  • Multiple Avaya UC Systems
  • Infrastructure upgrades
  • Managed services contract
  • Private IP Cloud interface

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  • Avaya Hybrid IP Solution with
    Cloud Backup
  • Managed services contract
  • SIP Trunking for 150 users

Telecommunications Support

Telecommunication issues can be confusing, frustrating, and time-consuming. But with ACS, your life just got that much easier. Whether you’re looking to upgrade your VoIP service, migrate into hybrid phone systems, or have general easy access to constant support and customer service, we’ve got your back.

SIP Trunking

Switch to a flexible, innovative telecommunication system that delivers superior voice, video and data transmission across your organization. A Session Initiation Protocol (SIP) solution uses VoIP to connect your Private Branch Exchange (PBX) to the global telephone network via the internet.

Learn more

Secure Hosted VoIP

Upgrade your outdated hardware with modernized Voice over Internet Protocol (VoIP) phone systems that use your existing internet connection to make and receive calls. We offer fully customizable VoIP solutions, so you stay connected and competitive without traditional copper landlines.

Your Trusted Business Phone System Service Provider

ACS is your reliable partner in delivering easy-to-use commercial phone systems that fit your operations. When you choose us, you get the peace of mind and confidence from working with an end-to-end business communications provider with a proven track record and a commitment to quality service.

  • 20+ years in business
  • 5,000+ clients served
  • A+ BBB rating
  • Nationwide support

Contact Us Today

Request a Free Guide

ACS is ready to help you enhance your customer experience with digital transformation. Request a free guide to learn more about VoIP's communication capabilities, seamless operations and savings opportunities.

Contact our team today to get started.

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Talk to Our Experts Today

ACS is your premier business phone system provider for customized solutions that work best for your company. Our services adapt to workforce changes and business growth, whether you’re handling a startup business or expanding to a multilocation enterprise. Request a free guide online and learn more about our business phone and VoIP systems. You can also contact us to discuss your operational demands.

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Nationwide coverage

We're a proud vendor of Avaya and Cisco, two of the largest original equipment manufacturers (OEMs) of telecommunications hardware. Our partnerships allow us to offer comprehensive solutions and world-class support to over 5,000 clients nationwide. 

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Helpful resources

We have provided business phone systems since 1998, and we stay current with the latest innovations. Our experts can answer your questions and share industry resources to help you feel confident making informed decisions. 

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Reputable work

Our commitment to excellence has earned us an A+ rating with the Better Business Bureau (BBB). Check out our success stories to see what clients say about our personalized, end-to-end solutions for all types of businesses.

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  • Enterprise phone systems
  • Collaboration — audio, video, web conferencing
  • Paging — Message on hold — Headsets
  • Call recording — Voice documentation
  • Mobility — Telework — Remote workers
  • Unified messaging — Voicemail — E-mail — Fax
  • Broadcast notification
  • Contact centers

Hear what our customers have to say

We offer market-leading support to over 5,000 customers nationwide.

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    "Having had exposure to ACS at other companies, I was delighted to see that the company commitment, passion and drive for excellence is still thriving." - American Cancer Society
  • Allstate Logo
    Fantastic installation by ACS! You made it easy for us to ensure that everything runs smoothly with our new Avaya system. Very professional, very helpful and always there when we need you. - Allstate Insurance
  • Harris Teeter Logo
    It was terrific to work with an organization that was able to adapt to our needs so readily and effectively. Your installers were exceptional and showed a willingness to ensure that all users had a good understanding of the new phone system. - Harris Teeter
  • Mitsubishi Logo Img
    We cannot thank you enough for the dedication and professionalism displayed by your entire team. The new phone system installation and training was a big success. All promises met and delivered. Thank you for all of your efforts. - Mitsubishi Industries
  • Raytheon Logo Img
    The service your company provides is top quality – from initial request for info, to the proposal and execution. You understood our unique requirements and improvised when requested. Raytheon - Raytheon

Latest News

Founded and Managed by ACS

Our blog covers all things related to Business Phone Systems, including
how-to’s, informational pieces, and telecommunications news.

Read more

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ACS Offices in Virginia,
Maryland, and Metro DC
(800) 750-3624
(540) 351-0444

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Authorized business partner of Avaya and Cisco with sales and installation nationally.
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