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Your one stop shop for Business
Communications:

Systems, Service
& Support

An end-to-end partnership designed
around specific needs

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Your one stop shop for Business
Communications:

Systems, Service
& Support

An end-to-end partnership designed
around specific needs

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Voice…Anytime. Anywhere. Any Device.

On site. Cloud. Hybrid.

Experts in Seamless Deployments.

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5,000+ Clients Depend on ACS

Small Business. Enterprise.
Public Sector.

Single Offices to Multi-Site Networks.

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20+ years in business

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5,000 + clients

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DC Metro to Nationwide Coverage

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A+ Rating with the BBB

Avaya
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Our AVAYA solutions

No matter how complex or simple your business' needs are, our AVAYA experts work with you to engineer the best possible model with our high-tech solutions. Below are examples of how AVAYA abilities can keep you connected:

  • Enterprise phone systems
  • Collaboration — audio, video, web conferencing
  • Paging — Message on hold — Headsets
  • Call recording — Voice documentation
  • Mobility — Telework — Remote workers
  • Unified messaging — Voicemail — E-mail — Fax
  • Broadcast notification
  • Contact centers

Explore more Avaya Solutions

VoIP Solutions

SIP Trunks and VoIP Services

SIP Trunking merges your existing voice and data networks into a single network, delivering high-quality communications, usually with substantial cost savings.

Discover Capabilities

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Telecommunications Support

We know that you may not always have the time or resources to deal with confusing and frustrating
telecommunication issues. Whether you are hoping to fix the technology that you already have or upgrade to
something new, we are here to make your life easier.

On-demand
support

Our certified professionals are here to offer 24/7 support over the phone. Our support is quick and easy to schedule with over 1,000 technicians.

Learn more

Scalable support
management

We offer several maintenance contracts suited to your specific needs. Our service agreements offer you improved performance, savings, and peace of mind.

Learn more

Network Consulting

Your liaison for the most efficient customized voice and data solutions for your business

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Internet evaluation
Cable, fiber, DIA

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VoIP and traditional
analog carrier assessment

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Custom quotes
and project management

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Troubleshooting
and Support

Find out more

Free guide: Business VoIP

How it works: Benefits and Disadvantages

Business Voice over IP (VoIP) is growing in use worldwide because it allows users to make phone calls over LANs (local area networks) or the Internet. While the technology has countless advantages (such as cost savings), it also has its share of disadvantages (such as, how do you make calls when the Internet goes down?)

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The ACS Advantage

We offer a variety of services to help you from start to finish. Our goal is to learn about your business on
a deeper level and be by your side in the long term.

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Trained and certified
engineers

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Nationwide coverage

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Industry-leading
technology partners

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Remote and onsite
tech support

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24/7 service
response

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Full manufacturer
warranty

Learn more

  • Enterprise phone systems
  • Collaboration — audio, video, web conferencing
  • Paging — Message on hold — Headsets
  • Call recording — Voice documentation
  • Mobility — Telework — Remote workers
  • Unified messaging — Voicemail — E-mail — Fax
  • Broadcast notification
  • Contact centers

Hear what our customers have to say

We offer market-leading support to over 5,000 customers nationwide.

  • American Cancer Logo
    "Having had exposure to ACS at other companies, I was delighted to see that the company commitment, passion and drive for excellence is still thriving." - American Cancer Society
  • Allstate Logo
    Fantastic installation by ACS! You made it easy for us to ensure that everything runs smoothly with our new Avaya system. Very professional, very helpful and always there when we need you. - Allstate Insurance
  • Harris Teeter Logo
    It was terrific to work with an organization that was able to adapt to our needs so readily and effectively. Your installers were exceptional and showed a willingness to ensure that all users had a good understanding of the new phone system. - Harris Teeter
  • Mitsubishi Logo Img
    We cannot thank you enough for the dedication and professionalism displayed by your entire team. The new phone system installation and training was a big success. All promises met and delivered. Thank you for all of your efforts. - Mitsubishi Industries
  • Raytheon Logo Img
    The service your company provides is top quality – from initial request for info, to the proposal and execution. You understood our unique requirements and improvised when requested. Raytheon - Raytheon

Latest News

Founded and Managed by ACS

Our blog covers all things related to Business Phone Systems, including
how-to’s, informational pieces, and telecommunications news.

Read more

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Nationwide and local client success

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  • Cloud Call Center with 200 agents
  • Cisco UCM-G Secure Cloud Phone Solution for 3,300 users
  • SIP Trunking to support over ten million minutes

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  • Multiple Avaya UC Systems
  • Infrastructure upgrades
  • Managed services contract

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  • Multiple Avaya UC Systems
  • Infrastructure upgrades
  • Managed services contract
  • Private IP Cloud interface

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  • Avaya Hybrid IP Solution with
    Cloud Backup
  • Managed services contract
  • SIP Trunking for 150 users

ACS Offices in Virginia,
Maryland, and Metro DC
(877) 736-6876
(540) 351-0444

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