Your one stop shop for Business
Communications:
Systems, Service
& Support
An end-to-end partnership designed
around specific needs

Your one stop shop for Business
Communications:
Systems, Service
& Support
An end-to-end partnership designedaround specific needs

Voice…Anytime. Anywhere. Any Device.
On site. Cloud. Hybrid.
Experts in Seamless Deployments.
5,000+ Clients Depend on ACS
Small Business. Enterprise.
Public Sector.
Single Offices to Multi-Site Networks.
20+ years in business
5,000 + clients
DC Metro to Nationwide Coverage
A+ Rating with the BBB

Our AVAYA solutions
No matter how complex or simple your business' needs are, our AVAYA experts work with you to engineer the best possible model with our high-tech solutions. Below are examples of how AVAYA abilities can keep you connected:
- Enterprise phone systems
- Collaboration — audio, video, web conferencing
- Paging — Message on hold — Headsets
- Call recording — Voice documentation
- Mobility — Telework — Remote workers
- Unified messaging — Voicemail — E-mail — Fax
- Broadcast notification
- Contact centers
VoIP Solutions
SIP Trunks and VoIP Services
SIP Trunking merges your existing voice and data networks into a single network, delivering high-quality communications, usually with substantial cost savings.

Telecommunications Support
We know that you may not always have the time or resources to deal with confusing and frustrating
telecommunication issues. Whether you are hoping to fix the technology that you already have or upgrade to
something new, we are here to make your life easier.
On-demand
support
Our certified professionals are here to offer 24/7 support over the phone. Our support is quick and easy to schedule with over 1,000 technicians.
Scalable support
management
We offer several maintenance contracts suited to your specific needs. Our service agreements offer you improved performance, savings, and peace of mind.
Network Consulting
Your liaison for the most efficient customized voice and data solutions for your business
Internet evaluation
Cable, fiber, DIA
VoIP and traditional
analog carrier assessment
Custom quotes
and project management
Troubleshooting
and Support
Free guide: Business VoIP
How it works: Benefits and Disadvantages
Business Voice over IP (VoIP) is growing in use worldwide because it allows users to make phone calls over LANs (local area networks) or the Internet. While the technology has countless advantages (such as cost savings), it also has its share of disadvantages (such as, how do you make calls when the Internet goes down?)
The ACS Advantage
We offer a variety of services to help you from start to finish. Our goal is to learn about your business on
a deeper level and be by your side in the long term.
Trained and certified
engineers
Nationwide coverage
Industry-leading
technology partners
Remote and onsite
tech support
24/7 service
response
Full manufacturer
warranty
- Enterprise phone systems
- Collaboration — audio, video, web conferencing
- Paging — Message on hold — Headsets
- Call recording — Voice documentation
- Mobility — Telework — Remote workers
- Unified messaging — Voicemail — E-mail — Fax
- Broadcast notification
- Contact centers
Hear what our customers have to say
We offer market-leading support to over 5,000 customers nationwide.
- "Having had exposure to ACS at other companies, I was delighted to see that the company commitment, passion and drive for excellence is still thriving." - American Cancer Society
- Fantastic installation by ACS! You made it easy for us to ensure that everything runs smoothly with our new Avaya system. Very professional, very helpful and always there when we need you. - Allstate Insurance
- It was terrific to work with an organization that was able to adapt to our needs so readily and effectively. Your installers were exceptional and showed a willingness to ensure that all users had a good understanding of the new phone system. - Harris Teeter
- We cannot thank you enough for the dedication and professionalism displayed by your entire team. The new phone system installation and training was a big success. All promises met and delivered. Thank you for all of your efforts. - Mitsubishi Industries
- The service your company provides is top quality – from initial request for info, to the proposal and execution. You understood our unique requirements and improvised when requested. Raytheon - Raytheon
Latest News
Founded and Managed by ACS
Our blog covers all things related to Business Phone Systems, including
how-to’s, informational pieces, and telecommunications news.

Nationwide and local client success
- Cloud Call Center with 200 agents
- Cisco UCM-G Secure Cloud Phone Solution for 3,300 users
- SIP Trunking to support over ten million minutes
- Multiple Avaya UC Systems
- Infrastructure upgrades
- Managed services contract
- Multiple Avaya UC Systems
- Infrastructure upgrades
- Managed services contract
- Private IP Cloud interface
- Avaya Hybrid IP Solution with
Cloud Backup - Managed services contract
- SIP Trunking for 150 users