About us
Advanced Communication Systems (ACS) is a National vendor of Avaya and Cisco. We offer both Hybrid and secure Cloud based deliveries. By partnering with the two largest telecommunications hardware OEM's, ACS can provide its clients the industries' most robust suite of telephony solutions along with industry leading support.
ACS offers solutions and services that help you leverage the value of your business's communications investment. From traditional Hybrid voice to Voice over IP (VoIP), ACS gives you more solution options for communication solutions than any other provider. ACS has experience in every major industry sector and business size, from small businesses to Fortune 500 companies.
ACS's commitment to your organization encompasses your business needs now and into the future. We thoroughly analyze your requirements and devise a solution flexible enough to grow and change as your business evolves.
20+ years
in business
5,000 +
clients
DC Metro to Nationwide
Coverage
A+ Rating
with the BBB
Advanced Communications Systems
Who we are
ACS was founded in 1998 and we are one of the leading providers of Business Phone Systems throughout both the DC region and nationwide. Whether you are a small to large enterprise or in the public sector, we serve all industries including Healthcare, Tech, Financial Services, Retail, Government, Real Estate, and Commercial.
Our Mission and purpose
At ACS, we have a record of personalized end-to-end solutions, customized strategic planning, and outstanding customer support. Our outstanding service teams take care of the details so that you can stay focused on your business outcomes.
With our proven technology solutions, you can reduce your costs, increase your revenues, and improve your operations. At ACS, we have the resources, market coverage, and experience to meet all of your technological requirements.
What sets us apart
DC Metro to
Nationwide Coverage
Serving Business
& Government
Trained & Certified
Engineers
Full Manufacturer
Warranty Support
Remote & Onsite
Tech Support
End-to-End
Solutions
Our local & nationwide support
With offices in Virginia, Maryland and Washington DC, ACS serves thousands of clients locally and nationwide. Whether you are a local, single site small business or an enterprise with nationwide locations, we have the resources to support your operation.
Nationwide and local client success
- Cloud Call Center with 200 agents
- Cisco UCM-G Secure Cloud Phone Solution for 3,300 users
- SIP Trunking to support over ten million minutes
- ACD
- Multiple Avaya UC Systems
- Infrastructure upgrades
- Managed services contract
- Multiple Avaya UC Systems
- Infrastructure upgrades
- Managed services contract
- Private IP Cloud interface
- Avaya Hybrid IP Solution with
Cloud Backup - Managed services contract
- SIP Trunking for 150 users