VoIP Cloud Phone System for Business
As a business decision-maker, you may already be sold on the benefits of cloud phone systems but require guidance on how to deploy them successfully. Managing aging on-premises hardware while supporting a remote-to-hybrid workforce can be inefficient.
Minimizing your IT responsibilities with cloud phone systems is a low-overhead, future-proof alternative to navigating the constraints of outdated or failing communication equipment. Advanced Communication Systems is your partner behind the platform, offering expert support from implementation to team training and integration.
What's the Difference Between Cloud and On-Premise Systems?
Cloud phone systems have changed the way businesses communicate. The differences between hosted phone systems and on-premise equipment include:
- Cloud software eliminates the need to buy or maintain PBX hardware.
- Providers can manage hosted infrastructure off-site, while on-premise equipment often requires a callout.
- System updates occur automatically with hosted systems, so no need for the manual updates that outdated systems require.
What You Get With a Cloud Phone System
The technical capabilities of cloud phone systems offer advanced operational benefits for your business.
With cloud systems, you get:
- Mobility: Access from any desk phone, desktop or mobile app, anywhere.
- Scalability: Instantly add or remove users with no hardware changes required.
- Lower maintenance: Automatic updates and security patches run automatically.
- Continuity: Built-in redundancy and disaster recovery keep your business running.
- Efficiency: Unified communications across voice, video and messaging in one platform
Is a Cloud VoIP Solution Right for Your Organization?
Cloud VoIP solutions are the right choice for many modern businesses. Consider cloud phone systems for:
- Businesses with distributed, remote or hybrid teams.
- Companies with teams working across multiple locations.
- Organizations that want to reduce IT overhead and capital expense.
- Companies that experience seasonal changes and need to scale on demand.
Our Hosted Phone System Solutions
Our hosted phone systems are beneficial across a range of use cases. Discover the specific, trusted platforms we implement:
- Avaya hosted cloud office: Ideal for businesses seeking a robust, all-in-one communications platform.
- Microsoft Teams phone: Allows organizations deeply integrated into the Microsoft 365 ecosystem to leverage cloud phoning.
- Cloud contact center: Provides advanced call routing, reporting and customer service tools to companies with increased communication needs.
The Partner Behind Your Platform
The technology is only part of the solution. Effective implementation and onboarding are easier with a platform partner. Partner with ACS to benefit from our certified engineers handling everything from implementation and training to onboarding.
You also receive long-term, dedicated support from expert engineers as your business grows and changes. We have a track record of reliability with 25+ years of experience serving 5,000+ clients. We'll design the best VoIP solution for your small business or large enterprise.
Featured Client Success Stories
"Having had exposure to ACS at other companies, I was delighted to see that the company commitment, passion and drive for excellence is still thriving." - American Cancer Society
Fantastic installation by ACS! You made it easy for us to ensure that everything runs smoothly with our new Avaya system. Very professional, very helpful and always there when we need you. - Allstate Insurance
It was terrific to work with an organization that was able to adapt to our needs so readily and effectively. Your installers were exceptional and showed a willingness to ensure that all users had a good understanding of the new phone system. - Harris Teeter
We cannot thank you enough for the dedication and professionalism displayed by your entire team. The new phone system installation and training was a big success. All promises met and delivered. Thank you for all of your efforts. - Mitsubishi Industries
The service your company provides is top quality – from initial request for info, to the proposal and execution. You understood our unique requirements and improvised when requested. Raytheon - Raytheon
Ready to Move Your Business to the Cloud?
Leverage the advantages of cloud phone systems for your business, from streamlined communications across locations to scalability based on your growth. Discuss your setup and future goals with one of our experts to start building a tailored solution for your business.
Schedule a free consultation to leverage our cloud expertise and transform the way your teams communicate.