VoIP Solutions

Replace outdated and inefficient hardware systems with flexible and reliable VoIP solutions.

Business VoIP phone service – or Voice over

Internet Protocol (VoIP) – is a technology that

allows you to make and receive phone calls

over the Internet. It is a much more affordable and efficient way to communicate than

traditional landlines.

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Deliver high quality communications

ACS’s VoIP solutions offer personalized strategic planning, end-to-end solutions, and impeccable customer support. Our proven communication solutions will help you improve operations, cut costs, and increase revenue along the way.

Discover how VoIP can improve your business

Business VoIP phone service works by converting your voice into digital signals that are then transmitted over the internet. These signals are then converted back into sound at the other end of the call.

Cost Savings

Utilizing VoIP offers businesses a cost-effective solution for reducing expenses. By employing VoIP, the need for costly multiple physical phone lines becomes unnecessary. Additionally, since VoIP employs internet-based calling, phones can be utilized in various settings such as the office, home, or satellite offices. This adaptability grants businesses diverse money-saving opportunities tailored to their individual operational needs.
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Our streamlined approach

A four phase implementation process made easier

Configuration

Training ImgACS begins by building your network, making sure to meet your tailored specifications for business optimization. Our Project Coordinator will work with you to determine how you want your service set up – like setting up your DIDs, call queues, call routing, and call control.

Implementation

Streamlined Img2After finalizing your details, we will proceed with on-site test calls using your network. This step is taken before transferring your numbers to ensure the excellent quality of all incoming and outgoing calls.

Training

Streamlined Img3Once your solution has been implemented, our skilled technician will provide comprehensive training to your staff. It is crucial for you to grasp the intricacies of your new solution, as this reduces the chances of confusion and frustration. With adequate training, operating your new solution becomes effortless.

Support

Streamlined Img4Once you begin using your new solution, it’s natural to have questions about its features, or requests for programming adjustments. You won’t be on your own: our dedicated technical support team is readily available to answer your calls and provide assistance to address your specific requirements.

Free guide: Business VoIP

How it works: Benefits and Disadvantages

Business Voice over IP (VoIP) is growing in use worldwide because it allows users to make phone calls over LANs (local area networks) or the Internet. While the technology has countless advantages (such as cost savings), it also has its share of disadvantages (such as, how do you make calls when the Internet goes down?)

Nationwide and local client success

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  • Cloud Call Center with 200 agents
  • Cisco UCM-G Secure Cloud Phone Solution for 3,300 users
  • SIP Trunking to support over ten million minutes
  • ACD

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  • Multiple Avaya UC Systems
  • Infrastructure upgrades
  • Managed services contract

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  • Multiple Avaya UC Systems
  • Infrastructure upgrades
  • Managed services contract
  • Private IP Cloud interface

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  • Avaya Hybrid IP Solution with
    Cloud Backup
  • Managed services contract
  • SIP Trunking for 150 users

Improve your business telecommunications today.

Get in Touch