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Nationwide and local client success
- Cloud Call Center with 200 agents
- Cisco UCM-G Secure Cloud Phone Solution for 3,300 users
- SIP Trunking to support over ten million minutes
- Multiple Avaya UC Systems
- Infrastructure upgrades
- Managed services contract
- Multiple Avaya UC Systems
- Infrastructure upgrades
- Managed services contract
- Private IP Cloud interface
- Avaya Hybrid IP Solution with
Cloud Backup - Managed services contract
- SIP Trunking for 150 users
- Enterprise phone systems
- Collaboration — audio, video, web conferencing
- Paging — Message on hold — Headsets
- Call recording — Voice documentation
- Mobility — Telework — Remote workers
- Unified messaging — Voicemail — E-mail — Fax
- Broadcast notification
- Contact centers
Free guide: Business VoIP
How it works: Benefits and Disadvantages
Business Voice over IP (VoIP) is growing in use worldwide because it allows users to make phone calls over LANs (local area networks) or the Internet. While the technology has countless advantages (such as cost savings), it also has its share of disadvantages (such as, how do you make calls when the Internet goes down?)
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- "Having had exposure to ACS at other companies, I was delighted to see that the company commitment, passion and drive for excellence is still thriving." - American Cancer Society
- Fantastic installation by ACS! You made it easy for us to ensure that everything runs smoothly with our new Avaya system. Very professional, very helpful and always there when we need you. - Allstate Insurance
- It was terrific to work with an organization that was able to adapt to our needs so readily and effectively. Your installers were exceptional and showed a willingness to ensure that all users had a good understanding of the new phone system. - Harris Teeter
- We cannot thank you enough for the dedication and professionalism displayed by your entire team. The new phone system installation and training was a big success. All promises met and delivered. Thank you for all of your efforts. - Mitsubishi Industries
- The service your company provides is top quality – from initial request for info, to the proposal and execution. You understood our unique requirements and improvised when requested. Raytheon - Raytheon