Hosted Avaya Cloud
Empower your business with the flexibility, reliability and innovation of Avaya Cloud communication solutions — designed and implemented by Advanced Communication Systems (ACS), your trusted nationwide telecommunications partner. Whether you're upgrading from a legacy private branch exchange (PBX) or launching a fully digital workspace, Avaya Cloud gives your team the tools to collaborate securely and efficiently from anywhere. With over 20 years of experience integrating cloud-based collaboration services, ACS delivers tailored Avaya Cloud solutions that simplify communication, enhance productivity and ensure your organization stays connected in every situation.

What Is Avaya Cloud?
Avaya Cloud is a powerful, hosted communication platform that combines voice, video, messaging and conferencing into one unified, easy-to-manage solution. Our Avaya Cloud solutions enable your teams to call, chat, meet and share files securely from any device, whether in the office, at home or on the go.
With built-in redundancy, automatic updates and 24/7 availability, you can rest assured your communication system is always running at peak performance.
Key Advantages of Avaya Cloud
Some advantages that our Avaya Cloud solutions offer include:
Freedom and Flexibility
Say goodbye to outdated hardware and complex configurations. With Avaya Cloud, you can add new users, features and locations instantly through a centralized portal. Whether you're scaling your operations or supporting a hybrid work environment, Avaya's cloud architecture adapts effortlessly to your business needs.

Lower Costs and Simplified Management
Traditional phone systems require expensive maintenance and constant upgrades. By moving to a cloud-based collaboration solution, you'll reduce capital expenses and consolidate multiple communication tools into one predictable monthly cost. At ACS, we manage everything, freeing you from IT headaches and allowing you to focus more on your business.

Secure, Reliable Communications
Security and uptime are nonnegotiable. Avaya Cloud delivers enterprise-grade encryption, advanced firewalls and automatic failover for uninterrupted communication. Combined with proactive monitoring and USA-based support through ACS, your system remains protected and compliant at every level — making it ideal for industries that handle sensitive or regulated data.

Enhanced Collaboration and Productivity
Keep your teams connected, no matter where they are. Avaya's cloud-based collaboration tools integrate video conferencing, instant messaging and file sharing into one seamless experience. Intelligent call routing, voicemail-to-email and AI-powered insights help your employees communicate more effectively and serve customers faster.

Built for Growth
With Avaya Cloud, your communication system grows in tandem with your business. You can easily expand features, integrate customer relationship management (CRM) and enterprise resource planning (ERP) systems and connect remote offices under one unified platform — ensuring consistent performance and communication standards across all locations.

The ACS Process
When you partner with ACS, you get more than a hosted phone solution — you gain a dedicated telecom partner.
Our team handles every step of the process:
Configuration
We assess your current communication setup and identify opportunities for cost reduction, productivity improvement and performance optimization.
Implementation
From hardware installation to network configuration, ACS manages every technical detail for a seamless transition.
Training
After your solution is fully implemented, our experienced technicians will deliver thorough training to your team.
Support
Once your system is live, we provide ongoing monitoring, updates and dedicated customer support — so you can stay focused on running your business, not your phones.
Featured client success story
"Having had exposure to ACS at other companies, I was delighted to see that the company commitment, passion and drive for excellence is still thriving." - American Cancer Society
Fantastic installation by ACS! You made it easy for us to ensure that everything runs smoothly with our new Avaya system. Very professional, very helpful and always there when we need you. - Allstate Insurance
It was terrific to work with an organization that was able to adapt to our needs so readily and effectively. Your installers were exceptional and showed a willingness to ensure that all users had a good understanding of the new phone system. - Harris Teeter
We cannot thank you enough for the dedication and professionalism displayed by your entire team. The new phone system installation and training was a big success. All promises met and delivered. Thank you for all of your efforts. - Mitsubishi Industries
The service your company provides is top quality – from initial request for info, to the proposal and execution. You understood our unique requirements and improvised when requested. Raytheon - Raytheon
Elevate Your Business With Avaya Cloud
Experience the power of smarter, faster and more secure communication. Avaya Cloud solutions from Advanced Communication Systems bring together everything your business needs to stay connected — all in one reliable platform. Contact us today to discuss your needs.