Your one stop shop for Business
Communications:

Systems, Service
& Support

An end-to-end partnership designed
around specific needs

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Your one stop shop for Business
Communications:

Systems, Service
& Support

An end-to-end partnership designed
around specific needs

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Voice…Anytime. Anywhere. Any Device.

On site. Cloud. Hybrid.

Experts in Seamless Deployments.

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5,000+ Clients Depend on ACS

Small Business. Enterprise.
Public Sector.

Single Offices to Multi-Site Networks.

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20+ years in business

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5,000 + clients

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DC Metro to Nationwide Coverage

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A+ Rating with the BBB

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Our AVAYA solutions

Whatever your business needs are, AVAYA phone systems experts have a solution for you. Check out a few of the many ways ACS and AVAYA phone systems can help your business succeed:

  • Enterprise AVAYA phone systems (including VoIP phone service and hybrid phone systems)
  • Collaboration (audio, video, and web conferencing)
  • Paging
  • Message on hold
  • Call recording (with voice documentation)
  • Mobility for telework and remote workers
  • Unified messaging (including voicemail, email, and fax)
  • Broadcast notifications
  • Expert contact centers

Explore more Avaya Solutions

VoIP Solutions

SIP Trunks and VoIP Services

SIP Trunking and VoIP phone service merges your existing voice and data networks into one network, delivering high-quality communications (and substantial cost savings)

Discover Capabilities

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Telecommunications Support

Telecommunication issues can be confusing, frustrating, and time-consuming. But with ACS, your life just got that much easier. Whether you’re looking to upgrade your VoIP service, migrate into hybrid phone systems, or have general easy access to constant support and customer service, we’ve got your back.

On-demand
support

When you work with ACS, you gain 24/7 access to certified professionals who are here to offer support over the phone. Our support is quick and easy to schedule, with over 1,000 technicians on hand to help you with your hybrid phone systems, AVAYA phone systems, and more.

Learn more

Scalable support
management

ACS offers several maintenance contracts suited to your specific needs. Our service agreements offer you improved telecommunication performance, record savings, and general peace of mind.

Learn more

Network Consulting

ACS is your liaison for the most efficient customized voice and data solutions your business has ever seen.

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Internet evaluation
Cable, fiber, DIA

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VoIP and traditional
analog carrier assessment

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Custom quotes
and project management

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Troubleshooting
and Support

Free guide: Business VoIP

How it works: Benefits and Disadvantages

Business Voice over IP (VoIP) is growing in use around the globe. This innovative service allows users to make phone calls over LANs (local area networks) or the Internet, depending on your needs. 

VoIP has countless advantages, including cost savings, seamless operations, and increased opportunities for communication.

However, it can also be a little confusing to navigate. For example: how do you make a call when the Internet is down? To learn more about our troubleshooting tactics and how to make VoIP phone service work best for you, access our free guide today.

The ACS Advantage

Our variety of services will help your business at any stage. When you work with ACS, you can be assured that your business will be understood on a deeper level – and that we’ll stick by your side for the long term.

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Trained and certified
engineers

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Nationwide coverage

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Industry-leading
technology partners

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Remote and onsite
tech support

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24/7 service
response

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Full manufacturer
warranty

  • Enterprise phone systems
  • Collaboration — audio, video, web conferencing
  • Paging — Message on hold — Headsets
  • Call recording — Voice documentation
  • Mobility — Telework — Remote workers
  • Unified messaging — Voicemail — E-mail — Fax
  • Broadcast notification
  • Contact centers

Hear what our customers have to say

We offer market-leading support to over 5,000 customers nationwide.

Latest News

Founded and Managed by ACS

Our blog covers all things related to Business Phone Systems, including
how-to’s, informational pieces, and telecommunications news.

Read more

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Nationwide and local client success

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  • Cloud Call Center with 200 agents
  • Cisco UCM-G Secure Cloud Phone Solution for 3,300 users
  • SIP Trunking to support over ten million minutes

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  • Multiple Avaya UC Systems
  • Infrastructure upgrades
  • Managed services contract

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  • Multiple Avaya UC Systems
  • Infrastructure upgrades
  • Managed services contract
  • Private IP Cloud interface

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  • Avaya Hybrid IP Solution with
    Cloud Backup
  • Managed services contract
  • SIP Trunking for 150 users