- Ensure employees are easily available during working hours.
- Help provide better customer service.
- Improve overall communication and efficiency.
- Reduce call processing time.
A hosted PBX service has many advantages. They incorporate the benefits of a traditional PBX phone system, but offer less headaches.
First and foremost, you need to consider your company’s needs and budget. For example, a hosted PBX with IP phones features the best quality, requires a low initial investment and monthly charges. If you use mainly desktop or smartphone apps, a hosted PBX will have an even lower initial investment and monthly charges, with no added wiring or server costs.
Almost all of the hosted PBX systems on the market have unique benefits and options designed to help your business. They are less costly than the traditional on-site systems. Furthermore, they offer great features like call routing, on-hold music, call waiting, and transfers. Best of all, they can be implemented immediately, and updates and additional lines can be be deployed with the click of a mouse.