Voice over Internet Protocol (VoIP) has revolutionized modern business communication, offering cost-effective and flexible solutions for organizations worldwide. By transmitting voice data over the internet, VoIP enables seamless connections across locations, enhancing productivity and collaboration….
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Upgrade Your Avaya Phone System Before the 2025 PSTN Shutoff
By 2025, traditional copper phone lines (the PSTN or Public Switched Telephone Network) will become obsolete as they are officially shut off. If your business still relies on a legacy phone lines, this change could…
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Avaya and the Presidential Inauguration: Ensuring Seamless Communication for Historic Events
A Strong Partnership for a Historic Day The Presidential Inauguration is one of the most significant events in the United States—a day steeped in tradition, watched by millions around the world, and orchestrated to perfection….
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What the Avaya Layoffs Mean for Small- to-Medium Businesses
Introduction The tech industry has been navigating turbulent waters. One of the latest headlines centers around Avaya, a leading provider of communication solutions. News of Avaya layoffs have rippled through the tech world, leaving employees,…
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NEC Phone System Upgrade Options for Small Businesses
If your current NEC phone system feels outdated or isn’t meeting your business’s communication needs, it might be time to consider an upgrade. But where do you start? Upgrading your NEC phone system doesn’t have…
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The Role of AI in Modern VoIP Cloud Systems
VoIP (Voice over Internet Protocol) cloud systems have transformed communication, and AI is pushing these systems into the future. This integration boosts efficiency and offers unprecedented personalization, making AI indispensable for modern communication. What Are…
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Top Trends in Business Phone System Technology for 2025
The landscape of business phone systems has evolved rapidly, driven by innovations in communication technology. Staying up to date with the latest trends is crucial for businesses looking to remain competitive and enhance their communication…
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Do Desktop Phones Still Have a Role in Business?
With softphones and cell phone apps changing the way businesses connect with their employees, many organizations are considering eliminating their business desk phones. With many employees working remotely, often using laptop or a company-issued cell…
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How to Successfully Replace Your NEC Phone System
A phone system upgrade may seem daunting, but it’s an achievable and worthwhile investment if you follow the right steps. Step 1. Assess Your Communication Needs Take stock of your organization’s unique communication requirements. Is…
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Replacing a NEC Phone System with Avaya IP Office
For small businesses, IT professionals, and office managers, communication is the lifeblood of daily operations. However, outdated phone systems, such as NEC legacy systems, can be a bottleneck—restricting mobility, complicating maintenance, and falling behind modern…
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