When it comes to customer service, most businesses today know that they need to be where their customers are. That means having a presence on social media, through phone calls, and even in person. However,…
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How to Choose the Right Small Business Phone System
When you’re starting a small business, one of the first things you need to do is set up your phone system and phone service. This can be a daunting task, especially if you’re not sure…
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Why Cloud Business Phone Systems Have Increased in Popularity
Because of the internet, setting up a new business isn’t that difficult these days. However, once your business is established, you need to turn your attention to serving your customers. How can you serve your…
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Why Your Business Needs a Professional Phone Greeting
As every business knows, your first impression counts. Oftentimes a customer doesn’t give you a second chance. Typically, a first interaction between you and a customer is through the phone. That is why having a…
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Is Your Company Ready for a Business Phone System Update?
A Business Phone System is a key component of any company. It is, therefore, important that it is up to date. When is the right time to update it then? That is a difficult question…
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Why Your Company Should Adopt an IP-PBX Business Phone System
Choosing a Business Phone System for your company can oftentimes prove difficult. There are so many options available, that it’s tough to know what will be the best fit for you. However, it is a…
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How Working Remote Can Help Your Business
Working remote is more popular—and important—than ever. Every day, more employees join the remote workforce. Remote work can help your business in many different ways. However, creating an effective remote workforce can produce difficulties for…
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Benefits Of Using Your Business Phone System to Record Calls
All business interactions are important. However, the most important interactions may be the ones between your support team and your customers. Most of these interactions occur over your Business Phone System. You need to be…
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Should Your Business Choose VoIP or a Landline?
VoIP and landlines have been used by businesses for many years. Which should you use for your business? Here are some questions you should ask yourself before deciding which fits your company best: How Do…
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Why Your Business Should Use UCaaS
Oftentimes, businesses have a hard time aligning their IT strategies with their business aims. This can make it challenging to accurately handle security, privacy, and all of your numerous multi-vendor solutions. Incorporating UCaaS (Unified Communications…
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