If you value your business, you should consider adding a unified communications system. Simply put, a unified communications system bundles all communication functions into a single, seamless platform. As more businesses adopt this, the workforce has grown more remote and dispersed. Here are some of the great benefits.
When a business adopts a unified communications platform, employees can collaborate as easily as if they were side by side in a conference room. Unified communications makes it possible to reach anyone or gather any information at any time. If you have multiple platforms you are sacrificing ease and utility.
Quick Time to Information
Legacy UC systems have a higher amount of human latency than today’s fast-paced business environment can abide. Employees tend to be less efficient when information is stored across numerous systems. Under UC systems, worker’s data, contacts, applications, and other information are stored in one place. When an employee doesn’t have to toggle back and forth or search for information, they are much more efficient.
Optimizing for the Next Generation
Millennials will be nearly half of the overall workforce by the year 2020. Their communication preferences are vastly different from past generations. Younger workers typically prefer tools like live chat, video conferencing, and third party applications. Personal unified communications systems allow younger employees to utilize tools they favor as well as more traditional methods.