The radical improvements in business phone systems have brought data and voice together in a single unified network, permitting employees to communicate with one another in new ways. However, even with this particular advancement companies were still left one handed when attempting to conduct business. Wireless headsets, which don’t require the obstacle of navigating a pesky phone cord, help bridge the physical gap between business phone systems and mouths and ears. Using a headset on a daily basis offers multiple benefits that will allow employees more activity during the day and a sense of refreshment once the work day has been concluded.
Freedom and productivity:
- Studies have shown that utilizing a headset can improve productivity by up to 43%. Headsets free your hands so that you can work, take notes, open drawers to locate files, etc. while you’re on the phone.
- Many customer service oriented businesses have begun to use headsets for their employees who are always on the phone. The wireless headset grants them the freedom to move their hands and look at their computer screen while they are paying attention to the customer.
- Wireless headsets permit the additional freedom to leave your desk and move around during phone calls, currently up to 300ft from your phone. This reduces voicemail and playing phone tag, which elevates productivity.
- Headsets with noise-canceling technology use a microphone that filters out up to 75% of background sounds so that even in noisy environments callers only hear you.
- A binaural headset covers both ears and further reduces background noise thereby boosting concentration on business phone calls.
- Many headsets have amplifiers that allow the user to set the tone and volume of the sound. The microphone is in the perfect position to pick up the user’s voice while also not picking up on the rubbing and scratching sounds that certain facial movements can cause.
Ergonomics and posture:
- A survey by headset maker Jabra confirmed that headsets are not only more comfortable, but that they improve the user’s health. Wireless headsets can reduce stress on the neck, shoulder, and upper back by as much as 40 percent. Not having to hold a receiver helps employees relax in their environment and focus on serving the customer’s needs.
- Headsets also have multiple safety benefits. In the office, a cordless headset means that you have one less wire to navigate around. When you’re on a cell phone, a headset reduces the amount of radio frequency radiation that your head is exposed to. By contrast, a wired headset emits no radiation, while a Bluetooth unit emits a minute fraction of what a phone does.
As you can see there are numerous advantages to having a wireless headset. If you do not yet have one for your office, please give Advanced Communication Systems a call, I’m sure your employees will thank you!