The modern business world operates differently than it did in the past. Many businesses today have remote employees or clients spread across the world. Subsequently, successful conference calls are a must. Below, we’ve listed five tips to ensure that your next conference call is productive.
Being punctual is a good strategy in all facets of life. Just like it is rude to show up in person late, being tardy to a conference call sets the stage for an unproductive call. Not only do you run the risk of the other callers being annoyed, but it also takes time away from the agenda.
Don’t Skip the Introductions
Usually all of the callers are familiar with one another, but it can be a mistake to skip the introduction. When you enter the conference call, stating your full name ensures that everyone knows you are on the call and will prevent any potential confusion.
Don’t Be Afraid to Mute
When you aren’t speaking, hit the mute button. Oftentimes, loud offices are more irritating that you realize. Not using the mute button can bog down the call with unnecessary distractions.
Don’t make the call from a noisy or busy area. It is also a poor idea to call in an area with dicey cell reception or from your car. If the call is with a new client and/or very important take the time to have a clear line and show the customer that they come first at that given moment.
Keep the Call on Topic
If you are leading the call, make sure it stays on topic. I’ve found that having a printed agenda is quite useful. If you stick to your agenda throughout the call, you will find it much more productive.