Put simply, VoIP lets you make calls through the Internet. As more businesses learn about its benefits, its popularity expands. However, there are still many who have questions about it. Here are some frequent VoIP questions along with their answers.
VoIP and Hosted VoIP—What’s the difference?
VoIP stands for Voice over Internet Protocol. It adapts analog audio into digital data. By doing this, it can be sent via Internet. As long as a user has a broadband connection, it is just like a traditional phone system. However, there is an important difference between VoIP and Hosted VoIP. The big difference is that Hosted VoIP is available in the cloud rather than everything being hosted in house. Hosted VoIP is oftentimes more budget friendly because you don’t have to worry about all of the equipment.
What features does Hosted VoIP Have?
Another of the most common Hosted VoIP questions is what kind of features it has. Switching to Hosted VoIP should provide you with HD voice quality. You should also get voicemail to email transcription, call screening, an auto attendant, twinning, and more.
What’s the price?
One of the best things about Hosted VoIP is that it won’t break the bank. As stated earlier, one of the reasons customers looking to switch to VoIP choose Hosted VoIP is because of the lack of the equipment. It is this lack of equipment that helps make it affordable. By choosing the hosted option, you won’t have to deal with the massive overhead and maintenance costs of housing physical equipment.
What equipment do I require?
Fortunately, you don’t need much to get started with hosted VoIP. One of the big requirements is that you have a reliable broadband connection. Other than that, you should purchase IP phones that your employees will use.