A lot of businesses are making the switch to Avaya IP Office for a plethora of reasons. For one, it is designed with both small and mid-sized businesses in mind. Furthermore, it is one of the most high-powered telecommunications platforms on the market.
Avaya IP Office is on the most flexible platforms currently available. For example, you can support all of the below devices and call types:
- Analog phones
- IP phones
- Digital phones
- Digital and analog cordless phones
- Calls made over Wi-Fi, 3G or 4G networks
While a business clearly needs to optimize the customer experience as much as possible, it is also vital to optimize the employee experience. Avaya IP Office values the employee just as much as it does the customer. Avaya has studied years of call center research and developed a highly intuitive platform. Whether the employee is in the next office or miles away, it works seamlessly in allowing voice and video calls to get to the appropriate person.
Avaya IP Office can also save your business money. For example, if you have remote employees you will save on call charges because you will route all of your calls through a central system. One of the other great things about IP Office is that it is extremely scalable and can grow with your business.
If your employees spend all of their time on their phone system, your office will be less productive. Avaya IP Office improves efficiency by keeping employees in touch with a single number. Whether they are in office or remote, all of your employees can access the same flexible features. If your employees are more connected, your productivity and efficiency will increase.