Working from home has become a leading alternative to working in a cubicle and is increasing in popularity every day. Studies have shown that around 30 million Americans are working from a home office at least once a week, with this number being predicted to grow by 63% in as little as five years. Many recent improvements in technology may account for this sudden increase. With more advancements continuing to be made, working from home becomes easier and easier. New companies focusing on simplifying telework are an excellent resource for those looking to make the switch, and Avaya Teleworking Solutions is no exception.
How Does Avaya Improve Telecommuting?
Avaya Teleworking Solutions’ goal is simple; to give access to telepresence such as video, IM, content sharing, and conferencing services that one would receive in an office to those working from home. Often the public networks used from home are less secure, less reliable, and have less bandwidth than enterprise networks. Avaya Teleworking Solutions can cut out the need for using dedicated lines in your home for work purposes. This reduces home office expenses by the company and keeps your lines working through interruptions, such as bad weather or labor strikes.
What are the Advantages of Avaya Over Others?
Avaya Teleworking Solutions provides many benefits for its customers. Their SIP desk phones create a secure, guarded connection through the Avaya Session Border Controller (SBC) for Enterprise. The H.323 desk phones have built-in VPN software to allow them to connect securely. Avaya’s VDI Communicator and VDI Agent allow their workers and contact center agents to connect to their data center over a VPN connection, allowing teleworkers to keep in contact with the data center without needing to use corporate data outside enterprise boundaries. If a connection gets lost, survivability capabilities in VDI Communicator continue to provide communication for their users. This allows conference calls and other interactions to continue on uninterrupted. Even if the host loses power temporarily, Avaya Teleworking Solutions will keep the conference call working so the host may rejoin. Avaya workers and clients can communicate in a “dual connect” mode where the call control belongs to the client, and the voice path for inbound and outbound calls is directed to the home number. All of their web, video, and audio solutions allow teleworkers to feel connected with their company, even if they work at home full time.
If this article has piqued your interest in teleworking, let Avaya Teleworking Solutions help you get the best experience out there.
Advanced Communication Systems, located in Maryland, is a national vendor of a wide variety of telecommunications products. We are here to help you select the communication system for your business.
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