Unlike the type of verbal communication involved with in-person or over-the-phone interactions, email communication is drastically different. Much like writing a letter, emailing involves one very difficult task: trying to convey not only your point, but also emotion in a non-verbal way without losing the interest of your client.
Business Communication Tips for using Email
- Clearly State Your Purpose: First and foremost, clearly state the purpose of your email in the subject line. This will set the groundwork for the rest of the email.
- Be Concise: Get straight to the point. When it comes to email communication, the easiest way to lose the interest or attention of your client is to ramble on. The last thing anyone wants to see when they open an email is a wall of text.
- Bullets: Remember, while similar to a letter, emails are different. So try using bullet points to help organize your thoughts. Bullets are clear and easy to read.
- Personalize: Use mass or group emails sparingly. Do your best to send individual, personalized emails. Your clients want to believe that they are a top priority. So give them the individual attention they deserve.
Email can be a great business communication tool when utilized properly. However, not all topics are right for email. When you have a lot to talk about, do the old fashion thing and pick up the phone.
No matter what type of business you are a part of, you will need to communicate over the phone. Not everything can be handled via email. So it is important to make sure your business phone system is up to the task. This is where Advanced Communication Solutions comes in! Our team of communication professionals will help you understand the available phone system features and technologies and will help you choose the solution for your business. From traditional PBX to Voice over IP (VoIP) to IP PBX, ACS gives you more options for voice and communication technology solutions than any other provider in the Baltimore – Metro area.
If you have any questions about Business Communication Tips please contact Advanced Communication Solutions by calling 1-800-750-3624 or visit BuyTelephoneSystem.com today! You can also follow Advanced Communication Systems on Facebook, Twitter, LinkedIn, and Google+.