In our first blog this week, Business Communication Tips: The Art of leaving a Voicemail, we explained the sometimes difficult task of leaving a voicemail. After all, it is easy to talk to a person. It comes naturally to a lot of salespeople. It is hard, however, to convey your point in the concise, professional way required in a voicemail.
This time, we are going to focus on the other side of the voicemail conversation: Recording Voicemail Greetings.
- Offer Specifics: If a prospect gets your voicemail, they are already fairly certain that you are away from your desk. There is little need to remind them of that. Instead, try to be specific, adding things like the date and time you will be back.
- Encourage Detailed Messages: Encourage prospects to leave you detailed messages. This way you can call them back with all the needed information to answer their specific inquiry. Otherwise, you may get stuck in a seemingly endless game of phone tag.
- Use Humor with Caution: Don’t waste your prospect’s time. Avoid using humor. While you want your voicemail greeting to be memorable and unique, there are other ways to go about this.
- Change your Greeting Frequently (as often as Every Day): Your availability changes on a daily basis, especially if you are in sales. Because of this, it is often a good idea to change your voicemail daily to help prospects know when you can be contacted.
- Review: Always review your voicemail greeting to make sure it sounds professional. How do you sound: enthusiastic or bored? If you are bored listening to yourself, just imagine how your prospect will feel.
If you have any questions about Business Communication, please contact Advanced Communication Solutions by calling 1-800-750-3624 or visit BuyTelephoneSystem.com today! You can also follow Advanced Communication Systems on Facebook, Twitter, LinkedIn, and Google+.
10 tips for effective voice-mail messages Microsoft Business