If you want your business to get–and stay–ahead of the curve, you need to understand the ever-evolving technological landscape. However, the truth is that most of us take modern technology–whether it be our tablet or business phone system–for granted. Not all business phone systems are created equal. Here is what you should look for in a business phone system.
Reliability
Your business can’t afford dropped calls. Whether a dropped call irritates potential clients or current ones, it gives your business the wrong impression. Your business phone system should be reliable.
What Makes A Great Business Phone System
Before you even consider the bells and whistles of a business phone system, you need to consider these three questions; is the business phone system you are looking at customizable, reliable, and affordable? If it isn’t all the bells and whistles in the world won’t make it work for your business.
Extra Features
Assuming you have found a business phone system that meets those three criteria, you have to consider what extra features work specifically for your company. Are you interested in custom features such as admin user web portal, auto attendants, call forwarding, call waiting, voicemail to email, call recording, and multi-party conference calling? Even if you do not currently use all of these functions, having the ability to do so in the future would save a lot of headaches and should be considered a wise investment.
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