Believe it or not, but your business phone system is one of the biggest factors in determining how well your business functions. There are numerous business phone system features that can dramatically assist your company if you implement them.
Convenient Expansion with VoIP
Traditional business phone systems require one phone line for each physical phone. VoIP, on the other hand, permit businesses to conveniently add as many phones to the network as they want. The advantage in this is that as your business expands, you can expand your phone network easier than if you were on a traditional phone network.
Call Forwarding isn’t a new technology, but it is one of those business phone system features that has been made more convenient and accessible. One of the newer aspects about is Find Me, Follow Me, which all but guarantees you won’t miss a vital call. This feature forwards your calls to any device (like your mobile phone, for example) so that even if you’re not at your desk you’ll stay in touch.
We’re all busy. Oftentimes it can prove difficult to carve out time to sit and listen to all of our voicemails, especially if you need to replay them to jot down important information. Voicemail transcription, however, does exactly what the name implies; it transcribes your voicemails and sends a copy to your email inbox. This saves valuable time, and it allows your employees to spend their time in a more productive fashion.
Voice calls are now all digital, which means you can integrate advanced business phone system features. If you enable the monitor feature you can listen in on calls. The whisper feature lets a manager speak to the internal party. The barge feature lets another party to join a call already in progress.