If your company is looking to cut down on spending and save money, making changes within your telecommunication expenses can help. Have you considered looking into call accounting? Call accounting keeps track of telephone usage within the company. With telephones being used so frequently for communication, call accounting might be a good option for your business. The TAPIT software is a call accounting service that keeps track of telephone abuse, sales calls, collection calls, customer service calls, and more. By using a call accounting software such as TAPIT, you could actually end up saving your company money. Take a look at the other ways in which call accounting can decrease your company’s telecommunication expenses:
- Keep track of employee usage and productivity. With the TAPIT software, call accounting can allow you to monitor the duration of calls, the responsiveness of your employees regarding customer service issues, and which calls are generating revenue through the sales representative. You’ll also be able to hold employees accountable for certain calls made and individual phone usage.
- Better planning. Because you can keep track of employee productivity and usage, you’ll be able to better plan around peak call times. Call accounting also allows for more cost effective call routing, which will be enabled through both improved planning and the optimization of your calling plans.
- Keep your company secure. With call accounting, you’ll be able to track possible threat or harassment calls, and protect your company’s confidential information. Call accounting also provides security measures to block intrusion attempts or access by a third party.
Call accounting can help your business to not only save money, but can also help your business run exceptionally smoothly and efficiently. Using the TAPIT software will be one of the most valuable decisions you could make for your company. You’re able to make better business planning and management decisions when you’re informed, and what better way to stay informed than with call accounting? The TAPIT software will gather information received from the calls and transfer that information to your network’s hard drive. The data collected can easily be examined by you, as the business executive, and enables you to make more informed decisions for your business.
Advanced Communication Systems, located in Maryland, is a national vendor of a wide variety of telecommunications products. We have experience in every major industry sector and business size, and we are here to help you select the communication system for your business.
For more information, please contact Advanced Communication Solutions by calling 1-800-750-3624 or visit BuyTelephoneSystem.com today! You can also follow Advanced Communication Systems on Facebook, Twitter, LinkedIn, and Google+ to stay up to date with all of the latest developments and news in communication systems.