Small businesses must have less headaches than larger companies, right? After all, they have fewer employees to manage. However, small business owners contend with the unique challenge of how to manage growing pains.
One would think that small businesses have things easy because fewer employees means a smaller and easier team to manage. However, small business owners have to walk a tightrope as they grow; should they lock into a contract with an internet provider that may not be serviceable to a larger team down the road?
Cloud-based phone systems remove that particular stress. Below, are a few of the best aspects of the cloud for small business owners:
Ability to Add Lines Easily
Traditional phone systems required a technician if you wanted to add additional lines. With the cloud, a few clicks of the mouse is all it takes to add more lines. The process to configure your phone is simple and starts working immediately.
Support Multiple Offices
As a small business grows, the next logical step is to open additional offices. With a traditional phone system, this means that you have to go through the setup process all over again at the new location. With the cloud, however, you would have multi-location support; you can manage everything directly from your headquarter’s site.
Employees who telework can still use the office phone with the cloud. They simply log in using an online softphone or an iPhone app. In doing so, they can utilize the business number, whether they are using an entirely different device or not.
As your client base expands, small business owners may want to use HD video conferencing, web conferencing, online faxing, etc. Cloud based systems can bundle all of these features into one without extra fees or complex contracts.