It all started a few decades ago when hackers found a way to access the telephone network simply by employing a series of tones inputted via a “blue box”. By using nothing more than these tones they tricked the system into permitting them to make free long distance calls. These days, phone hacking has gotten a little more sophisticated, with hackers breaking into business phone systems through voicemail ports.
Don’t fret; there are safety precautions you can take to ensure your business phone system is better protected:
- Schedule a routine review of phone invoices for any anomalies.
- When you install new equipment, don’t leave the access codes on the default settings.
- Use complex passwords (“1234” is not complex!)
- Make sure your service provider has an extensive fraud monitoring policy.
- Whenever a staff member leaves the company, make sure to disable their access credentials.
- If you have more than one person accessing the business phone system, be sure that they each have separate access credentials.