ESI, a pioneering producer of IP business telephone systems, has launched a suite of applications that will assist customers and resellers support ESI VoIP solutions from pre-sales to post-installation.
Esi-Networx, the most popular application contained in Esi-Tools, has been improved to boost support for customers in LAN and WAN problems. It evaluates a LAN for any possible issues and subsequently simulates the brunt of an ESI IP business phone system to decide its fitness for an IP installation. Esi-Networx then generates a comprehensive report that details parts in need of network design adjustment before the introduction of an ESI phone system. After installation, Esi-Networx can regularly monitor the network’s performance to assure that the quality of voice traffic is satisfactory.
One of the other great features of Esi-Tools’ diagnostic applications concern the ESI Remote IP Feature Phone. Esi-Check scrutinizes the link from the Remote IP Feature Phone to an ESI business phone system. It supplies users with an inconspicuous option to evaluate lost packets, jitter, available bandwidths, and latency between them. Esi-Address is an easy application used to program Remote IP Feature Phones.
Esi-Access and Esi-Admin are applications that assist in the installation and programming of ESI IP business phone systems. In addition to habitual programming, Esi-Access has been enhanced to guide the installer through the programming of Esi-Link, ESI’s IP multi-site networking software. Esi-Access allows the programming of every aspect from IP addressing, to remote location name and numbering. Esi-Admin allows the end user to program functions such as extension features, system speed dials, message notification options and the programming of Group, Q&A, and Information mailboxes.