Is your business phone system more than five years old? If it is, your are likely missing out on things like Mobile Extension, BYOD, Voice Mail to Email, improvements to integrated unified communications, and SIP trunking to name a few. Why not get your Spring started out right and upgrade to one of these great new platforms?
Avaya IP Office – After buying the SMB platforms from Nortel, Avaya captured an “Upgrade with us” option. Ever since then, they have had the ability to port clients over to the Avaya IP 500 phone system, all while permitting Nortel users to retain their current phones. What’s great about this is that it prevented the Nortel ICS line from gradually becoming obsolete for users.
Mitel Solution – Set up a contact center, connect your teleworkers and remote offices, collaborate on the go – all while reducing capital costs and hassles. Choose the device that suits how you prefer to work – desktop, mobile, or a soft phone. Multiple offices? ACS can coordinate a complete cloud solution or a hybrid of onsite and hosted systems, all networked and managed as a single system.
ESI – Full integration — One cabinet contains a phone system, voice mail/automated attendant, and automatic call distribution — all working together as an integrated whole. The Music-on-hold (MOH) recordings feature provides a professional sound without licensing fees. Use the three supplied music tracks, or record and use up to nine of your own. The auto attendant provides extensive call routing, including directories, automatic day/night operation, off-premises transfer, cell phone and pager notification, and more. ESI records voice messages with 64-kilobit-per-second sampling, for the highest quality sound a telephone line can carry. Call statistics delivers detailed reports at the touch of a key and provides SMDR. PRI support — Lets larger offices make fullest use of broadband lines. Up to eight fully functional analog ports — Each allows voice mail, park/retrieve, transfer, page, call waiting, off-premises message delivery, and more. The ESI-50 supports up to 16 conference callers, with up to 16 persons per conference. Esi-Dex speed-dialing — Calls any number from three separate lists (personal, station and system); uses Caller ID2 information or direct keypad entries. The dedicated overhead paging interface allows intra-system paging through the speaker built into the ESI desktop phone or through an ancillary overhead paging system .
Regardless of which phone system you choose to upgrade to, think about all of the possibilities you can do with an upgraded business phone system and call Jay Faulconer with ACS to get the ball rolling!