Unfortunately, many businesses still have unreliable Business Phone Systems. This can end up costing them in the long run. Downtime doesn’t only result in unwanted maintenance bills, but it can also lead to lower rates of productivity and customer satisfaction. Fortunately, a better option exists. Hosted Business Phone Systems are not only reliable but also more cost effective. Here’s why you should consider switching.
As mentioned above, Hosted Phones are very cost effective. Not only are costs per call lower, but you don’t have to worry about long-distance calls at all. Hosted systems also provide cost effective international call options. For businesses that need to stick to a strict budget, a Hosted Business Phone System is a great way of doing so without sacrificing quality.
Hosted Business Phone Systems are very reliable. As long as your internet provider and bandwidth can support the system, you should not encounter any big issues. In the event that something does need repairs, maintenance on hosted systems is very straightforward. On traditional systems, maintenance and changes require expensive on-site visits. They can also lead to lengthy delays on your phone service. Hosted systems, however, can often receive maintenance remotely and without nearly the amount of cost or hassle.
Hosted Business Phone Systems have features you may not be used to if you’ve only used traditional solutions. With hosted systems, for example, you can take advantage of call recording, SMS and chat messaging, software integration, visual voicemail transcription, and team collaboration tools. Having the ability to do more with your system not only makes your job easier, but it also provides your customers with better service.