Does your company have multiple office locations? If not, are you planning to open a second site at some point? If so, you may find that your current Business Phone System is inadequate of effectively supporting multiple locations. For example, you may find cross-office collaboration difficult. It is important for your business to communicate effectively across offices. Furthermore, maintaining legacy phone equipment at multiple sites can prove expensive. Cloud Business Phone Systems, on the other hand, solve many of these problems. Here is how they can benefit and support multi-location offices:
With Cloud Business Phone Systems, routing calls between sites is easy. For example, if a customer calls one site looking for a specific employee located at a different branch, all you have to do is transfer the call. This is much better than telling the customer that they have to dial a completely different number.
If your company is still expanding, trying to set up new phone systems at new sites is a challenge. You have to get additional carrier contracts, networks, and systems for each additional site. With the Cloud, you simply have to add additional users and integrate them into the system. This is not only easier, but it is much more affordable.
Whether you have one site or many, you can benefit from how user-friendly the Cloud is. If your employees are not very technical, they will not have to spend a lot of time learning the ins and outs of the phone system in order to use it. This is great because it is much less disruptive. You also do not have to spend a lot of time or money training your employees.