Here is a brief guide on some questions you may have pertaining to a new business phone system.
How well is your present business phone system meeting your needs?
The first thing to do when evaluating your current system is to simply ask your staff. The person who is most familiar with the system will most likely be the one who is responsible for answering the line first. After you speak with that person, discuss the system with the “power users” on your team. When discussing your system with these people, be sure to ask about reliability, features they use most, and features they wish they had.
How old is your present business phone system?
Is your business phone system more than a few years old? If it is getting up there in age, it might be time to review your annual maintenance costs and discern how much repairs and service calls are costing you.
Will your current business phone system meet your needs 3-5 years from now?
You know your business better than anyone else–including where it is headed in the next few years. Is your company growing? If so, your current system may not have the capacity to handle the influx of business you expect to have in the future. You may also find yourself with a greater need for mobile workers; for example, email usage has surged in the last five years and can be integrated with the voicemail on your business phone. This feature is just one of many indicative of mobility being a technological trend in business.
Are you leaning toward a new business phone system but don’t know what to do with the old system? Ask Advanced Communication Systems about our popular “Trade In Trade Up” program which has given significant cost savings to our customers!